B2 Bank Administrator

4 months ago


WestonsuperMare, United Kingdom Sirona care & health CIC Full time

As an Administration Assistant you will work with guidance using templates and routines. You may be asked to support training for new colleagues as appropriate. Your role will be predominantly supporting the INT clinical staff within the teams with day-to-day activities. Including managing telephone calls, answering queries and taking messages from patients and colleagues. Ordering stationery and equipment. Creating and maintaining accurate records and documentation. Collating and inputting data to support the service to run efficiently and effectively

Provide a professional and courteous service to a range of customers, which may include contact with patients/clients, carers, families, health professionals and other organisations face to face and over the telephone.
- Answer telephone calls, ensure messages are taken clearly and concisely and passed to the relevant member of the team.
- Responsible for sorting, date stamping, scanning and distributing mail on a daily basis.
- Provide a comprehensive Administration service to the team, inputting data to systems, photocopying, typing notes, filing etc
- Maintain awareness of developments/priorities at work.

Expected to follow standard operating procedures (SOPs) and policies to support your role and contribute to ideas for service and process improvements
- Supports to resolve any conflicting diary appointments/schedules for patients and colleagues
- Books meeting rooms for colleagues.

Orders stationery/supplies for the team.
- Maintains accurate filing of records and documents (paper/electronic) in line with documentation and confidentiality guidelines.
- Inputs and maintains records relating to medical devices and/or other equipment.
- Collates and inputs data, providing simple reports.
- May be required to transport equipment and stationery and supplies as required

Looking for a job to fit around you and your lifestyle? Perhaps you’re ready to take your next step, considering a career change, or seeking a rewarding new role where you can make a real difference.

At Sirona care & health we provide local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. From clinical to clerical, we offer a variety of location-based and community roles to choose from with hours to fit around you.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

You’ll receive Agenda for Change hourly rates with a 12.5% annual leave bonus, increased pay for weekend, out-of-hours, or Bank Holiday shifts, along with NHS benefits such as high street discounts and a generous Stakeholder Pension Scheme. Our offer includes a range of paid-for training, and support for your health and wellbeing with our Employee Assistance Programme.

Interested? View our benefits leaflet attached.


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