Customer Support and Training Representative
2 weeks ago
Company: Intelligent Fingerprinting Ltd
Location: Cambridge, UK
Intelligent Fingerprinting Ltd is a leading biotechnology company that develops and manufactures innovative fingerprint drug screening solutions. We are seeking a Customer Services and Training Representative to join our growing team in Cambridge.
Key Responsibilities:
- Ensure timely and effective response to customer inquiries and issues
- Develop and implement customer service and training processes and procedures
- Provide training to customers and distributors on the use of our products
- Continuously improve the customer experience by identifying and addressing areas for improvement
- Develop and maintain positive relationships with key customers and stakeholders
- Act as a liaison between customers and internal teams to ensure customer needs are being met
- Monitor and report on customer service and training metrics
**Requirements**:
- Proven track record of delivering exceptional customer service
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Knowledge of biotechnology or pharmaceutical industries preferred
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Intelligent Fingerprinting - Customer support and training representative.
-
Customer Support and Training Representative
2 days ago
Cambridge, United Kingdom Intelligent Fingerprinting Full timeCompany: Intelligent Fingerprinting Ltd Location: Cambridge, UK Intelligent Fingerprinting Ltd is a leading biotechnology company that develops and manufactures innovative fingerprint drug screening solutions. We are seeking a Customer Services and Training Representative to join our growing team in Cambridge. Key Responsibilities: - Ensure timely and...
-
Graduate Customer Support Representative
Found in: Talent UK 2A C2 - 1 week ago
Cambridge, United Kingdom SoCode Limited Full timeGraduate Customer Support Representative |28-32K | Cambridge – Hybird Company Overview:Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionise various industries.Position Overview:We are seeking a dynamic Customer Support...
-
Graduate Customer Support Representative
1 week ago
Cambridge, United Kingdom SoCode Limited Full timeGraduate Customer Support Representative |28-32K | Cambridge – Hybird Company Overview: Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionise various industries. Position Overview: We are seeking a dynamic Customer Support...
-
Graduate Customer Support Representative
Found in: Whatjobs ES C2 - 1 week ago
Cambridge, United Kingdom SoCode Limited Full timeGraduate Customer Support Representative |28-32K | Cambridge – Hybird Company Overview:Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionise various industries.Position Overview:We are seeking a dynamic Customer Support...
-
Training Centre Administrator
3 days ago
Cambridge, United Kingdom Pitman Training Full timeAs a Training Centre Administrator & Learning Coach, you will be accountable for supporting the delivery and of courses and programmes and take responsibility for the day-to-day running of the Training Centre in conjunction with the Learning Coach. This is a busy job and the ability to multi task is essential. Summary of main duties (not an exhaustive...
-
Customer Success Representative
7 days ago
Cambridge, United Kingdom The One Group Full timeAre you passionate about technology, customer satisfaction, and looking for an exciting opportunity to contribute to a cutting-edge Cambridge-based startup? Look no further! My client is on the lookout for a dynamic individual to join them as a Customer Success Representative They are a forward-thinking technology startup at the forefront of innovation in...
-
Telesales Representative
1 day ago
Cambridge, United Kingdom Reed Business Support Full timeMortgage Telesales Representative required for mortgage brokerage. They are part of the UK’s largest mortgage broker network and provide their clients with the highest level of service. This is a part-time position (2 days a week) for 3 months, and then reviewable depending on success. Main Responsibilities: - Contacting potential clients to arrange a...
-
Technical Sales Representative
1 day ago
Cambridge, United Kingdom International Heroes Full time**Summary** - £35-40k + commission + benefits - 4.5 day work week (finish at 12pm on Fridays and 4.30pm the other days!) - Cambridge Area (on site for training, after which hybrid is possible) - On-the-job training - Open career progression path We are seeking a motivated Technical Sales Representative to join the world’s leading designer and...
-
Spectroscopy Sales Representative
Found in: beBee S GB - 2 weeks ago
Cambridge, United Kingdom Taylorollinson Full timeSpectroscopy Sales Representative Location: Cambridge (Hybrid) Are you a spectroscopy enthusiast considering a career away from the laboratory? Whether this is your first commercial scientific role or if you fancy a change of scenery, apply today to kick-start or enhance your career in technical sales. As a Spectroscopy Sales Representative you will be...
-
Scientific Service Representative
3 days ago
Cambridge, United Kingdom Wellcome Sanger Institute Full timeDo you want to help us improve human health and understand life on Earth? Make your mark by shaping the future to enable or deliver life-changing science to solve some of humanity's greatest challenges. The Sequencing Operations (SeqOps) Technical Administration team has an exciting opportunity for someone with a biology background and customer service...
-
Customer Support Engineer
Found in: beBee S GB - 3 weeks ago
Cambridge, United Kingdom Acs Business Performance Ltd Full timeThe Customer Support / Service Engineer will support the company's products in the field and to commission systems worldwide as required. The role will suit a candidate with strong technical ability, who is comfortable with customer-facing responsibility and who is also able to gain a detailed technical understanding of the company's products.The role...
-
Product Support Representative
Found in: beBee S GB - 3 weeks ago
Cambridge, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At Worldpay youâll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...
-
Medical Sales Representative
Found in: beBee jobs GB - 3 weeks ago
Cambridge, Cambridgeshire, United Kingdom AstraZeneca UK Full timeAt AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you're our kind of person.As a medical sales...
-
Customer Service Specialist
Found in: beBee S GB - 3 weeks ago
Cambridge, United Kingdom Universal Business Team Full timeWe are looking for a qualified Customer Service Specialist to join a busy family run SME business based in South Cambridge. You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices click apply for full job...
-
Customer Support Engineer
1 week ago
Cambridge, United Kingdom Redline Group Ltd Full timeAn exciting new opportunity for a Customer Support Engineer has arisen with our client in Cambridgeshire.As the Customer Support Engineer in Cambridgeshire, you will support the company's products in the field and to commission systems worldwide. This role will require someone with strong technical ability, comfortable with customer facing and who can gain a...
-
Customer Support Engineer
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom ACS Performance Full timeThe Customer Support / Service Engineer will support the company's products in the field and to commission systems worldwide as required. The role will suit a candidate with strong technical ability, who is comfortable with customer-facing responsibility and who is also able to gain a detailed technical understanding of the company's products. ...
-
Customer Support Engineer
3 days ago
Cambridge, United Kingdom Demob Job Ltd Full timeI am currently recruiting for a **Customer Support Engineer** to join my client’s printing business based in Cambridge, this is an exciting role where no two days would be the same. As a **Customer Support Engineer**, you will be joining an established team, with a mixture of office based duties and worldwide travel. This is an exciting time to join my...
-
Service User Representative
4 days ago
Cambridge, United Kingdom Change Grow Live Full timeOverview: Change Grow Live believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best. We are looking for people who can will help us to engage with those who access our services, making sure their voices are heard and...
-
Business Development Representative
2 days ago
Cambridge, United Kingdom Eclectic Recruitment Full timeI am currently recruiting for a Business Development Representative to work for a fantastic software company based in Cambridge. The role is a new hire to work with the company’s growing sales team. The role is a full-time permanent position and will offer full flexibility to work from home or in the office. This is covering the American market,...
-
Customer Service Specialist
3 days ago
Cambridge, United Kingdom Universal Business Team Full timeWe are looking for a qualifiedCustomer Service Specialistto join a busy family run SME business based inSouth Cambridge.You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to...