Operational Trainer and Call Auditor

Swift Placements are recruiting for an experienced Auditor to join their client in Liverpool City Centre. You will have experience working within a call centre environment and have the ability to interpret information providing vital information to the relevant teams. **Job role**:Complete call and file audits, providing feedback to all agents. **Key...

**CPM are excited to be working with Diageo and we are recruiting a temporary team of Auditors to call into pubs checking brand dominance and completing a simple mystery shop!** **Have you got a great eye for detail? If so, we need you! CPM are working with one of the world's largest producers of spirits and beers, with temporary work starting 29/01/2024...

A vacancy has arisen for a Clinical Coding Auditor to work within our Clinical Coding Department. The successful applicants will be expected to work from the Aintree site but may be required to travel across sites. A hybrid working policy is in place allowing for flexible and agile working, to include two days per week working from home. Liverpool NHS...

Our Client is a Global supplier of Outsourced Contact Centre solutions and operate Contact Centre activity across the world on behalf of some very well known names. They specialise in delivering multi channel Customer Experience, often multi-lingual, for some of the worlds leading brands. Reporting into a Training Manager, this role will be joining an...

**Salary**: £28,000 to £30,000 **Work Pattern**:Classroom Based with requirements to travel within the appointed region. **Type**:Full Time, Permanent, we are a flexible employer and part time will be considered. **Are you an engaging trainer with a passion for adult learning?** **Are you diligent in ensuring you meet all compliance requirements? Would...

Experienced Call Centre Agents required for dealing with Inbound and Outbound Calls for a Warehousing Company based in Huyton, Liverpool! The work is Taking Inbound Calls, Making Outbound Calls, Updating Orders onto the Internal Database, Dealing with Problems/Queries and General Call Centre Duties! Immediate Start and Weekly Pay! Must be Experienced in...

**Job Title: Quality & Compliance Auditor** **Region: North East & Scotland** **Salary: £37,500** **Hours: Full time** The role covers the North East & Scotland region and will include regular travel across the branch network. It may also occasionally require travel across the wider national network to meet business objectives. This is an exciting time...

**Main Purpose of Role**: Based within the Risk & Internal Audit team, the Internal auditor will provide third line assurance that the risk framework across the Group is robust and operating effectively.**Main Responsibilities**: In conjunction with the wider Risk & Internal Audit team: - Audit planning - Performing comprehensive testing and documenting work...

**Main Purpose of Role**: Based within the Risk & Internal Audit team, the Internal auditor will provide third line assurance that the risk framework across the Group is robust and operating effectively. **Main Responsibilities**: In conjunction with the wider Risk & Internal Audit team: - Audit planning - Performing comprehensive testing and documenting...

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy helping others and have excellent communication...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing excellent customer service and resolving inquiries over the phone. This is a full-time position with opportunities for career growth. **Duties**: - Answer incoming calls and respond...

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys interacting with people and has excellent communication...

**Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate information about products and services to customers - Handle customer complaints or concerns with empathy and patience - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend suitable...

JOB PURPOSE To provide excellent guest service at all times and ensure smooth running of the hotel during the night. DUTIES AND RESPONSIBILITIES: Ø Take reservation using the hotel reservation system, ensuring maximum occupancy and rates are obtained Ø Check guests in and out, including preparation of guest bills and authorising payments Ø Complete...

The call centre is the main communications for the Liverpool University Hospital NHS Foundation Trust. We receive approximately 130,000 calls per month and 20000 outpatient appointment calls per month. We are looking for an enthusiastic individual to join the team. We are offering one 1 x 30 hour p/w posts with no set work pattern; you will be working...

The call centre is the main communications for the Liverpool University Hospital NHS Foundation Trust. We receive approximately 130,000 calls per month and 20000 outpatient appointment calls per month. We are looking for an enthusiastic individual to join the team. We are offering one 37.5 hour post with no set work pattern; you will be working according...

Acorn by Synergie is currently seeking a Technical Trainer (specialising in Networking and Cloud / Infrastructure). This is a remote WFH role, specialising in delivering technical training programmes to our client's apprentices who are predominantly doing the Level 3 Information Communications Technician apprenticeship or Level 4 Network Engineer. Further...

As a Call Centre Executive, you will oversee the day-to-day operations of our call centre and ensure that customer service standards are met or exceeded. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer...

Company Description **Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the...

**Details**: **Reference number**: - 253824**Salary**: - £31,349- Allowances: Public Holiday, Evening and Weekend - £1000 p/a & On call allowance - £3000 p/a**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - MCA - Directorate of Her Majesty's Coastguard**Type of role**: - Human Resources - Logistics -...