Contact Centre Trainer

Thriving Business - Progression Opportunities **About Our Client**: For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels This is an exciting opportunity to join a thriving, busy team. Whilst leading your team, responsibilities will include: - Own and...

We are looking for an experienced** Contact Centre Training Manager **for our client a global business based in Liverpool**. **Key Responsibilities**: - Contact centre training delivery for a variety of diverse client customer management campaigns, including product specific training, contact centre specific skills training and sales training. - Leadership...

_Reporting:_ Reports to the Contact Team Manager - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser in our Contact Team, who's role it is to provide a helpful and quality service for new and existing client's and contacts. It's really important for our advisors to understand the needs of who is making...

INDTEM **Fraud Advisor - Contact Centre - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their career in the...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator - Clinical. This is a unique opportunity to contribute to the growth and clinical development of our...

We are delighted to be partnering with an employer based in Liverpool City Centre as they seek to add Part-Time Customer Service Advisors to their team. Hours - Monday-Friday 1:30pm-6:30pm Pay Rate - £11.44 per hour plus bonus and commission Responsibilities - Customer Service Advisors are required to make outbound calls to our existing contact base...

We are delighted to be partnering with an employer based in Liverpool City Centre as they seek to add Part-Time Customer Service Advisors to their team. Hours - Monday-Friday 1:30pm-6:30pm Pay Rate - £11.44 per hour plus bonus and commission Responsibilities - Customer Service Advisors are required to make outbound calls to our existing contact base...

A rare opportunity has arisen for an experienced Insurance Service Trainer to join a well-esteemed law firm based in Liverpool City Centre.As a Trainer working within this supportive firm, you will devise and deliver training across multiple platforms in an efficient and effective manner. You will positively contribute to the continual improvement cycle...

A rare opportunity has arisen for an experienced Insurance Service Trainer to join a well-esteemed law firm based in Liverpool City Centre.As a Trainer working within this supportive firm, you will devise and deliver training across multiple platforms in an efficient and effective manner. You will positively contribute to the continual improvement cycle...

** Hiring due to team expansion** - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser, who's role it is to provide a helpful and quality service to new and existing clients, and contacts. It's important our advisers listen to our clients, communicate effectively and with kindness whilst guiding them...

UK218 Contact Centre Representative We have an exciting opportunity within our Customer Care Team in Knowsley as Contact Centre Representative. Please view our video to find out more about what it's like to work in our Contact Centre at QVC. Hourly Pay £13.04 per hour Contract type - Permanent - Full-time Work hours- On Call Days Monday - Sunday:...

We are looking for a number of Contact Centre operational Specialists for a very large scale project working for a Government Body. The roles involve process re-engineering, change management and centralising contact centre operations into one site. **Job Type**: Fixed term contract Contract length: 4 months Pay: £400.00-£650.00 per day **Benefits**: -...

Do you have previous customer service experience within a contact/call centre environment? Are you looking for a rewarding job with opportunities for progression? If so, we are recruiting Urgent Care Coordinators to join our Contact Centre located in Wavertree Technology Park. As an Urgent Care Coordinator, you will work within the operational team,...

INDTEM **Contact Centre Agent - Fraud Department - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their...

My Client is a well known International name with Operations spanning the globe. They are looking to recruit a Quality and Compliance professional for their Contact Centre division based in Merseyside. This role will hold responsibility for all Quality Management across their range of services as well as local functional responsibility for Data...

UK218 Contact Centre Representative We have an exciting opportunity within our Customer Care Team in Knowsley as Contact Centre Representative. Please view our video to find out more about what it's like to work in our Contact Centre at QVC. Hourly Pay £13.04 per hour Contract type - Permanent - Full-time Work hours - Monday, Friday, Saturday and...

Job Description: As our Contact Centre Team Manager, you will lead a team of advisors to be able to deliver world class and cost-effective customer service experience and business outcomes. To do this in a highly motivated and rewarding team culture and role model leadership. [ads1] Job Responsibilities: Drive outstanding customer service experiences and...

Thriving Business - Progression Opportunities **About Our Client**: For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels This is an exciting opportunity to join a thriving, busy team. Whilst leading your team, responsibilities will include: - Own and...

As a PC24 Operational Trainer and Call Auditor, you will be responsible for ensuring that high quality operational training is delivered and monitored, including the consistent approach to service quality assurance monitoring of operational and clinical patient contacts, highlighting opportunities to deliver effective coaching to support PC24's...

Permanent Trainer Opportunity Legal Services Liverpool Your new company As a leading provider in the insurance and legal services, my client is committed to excellence, growth, and innovation.Your new role As a Training Specialist, you will play a pivotal role in enhancing the team’s capabilities. Your focus will be on designing, delivering, and...