Contact Centre Training Manager Hybrid

Our Client is a Global supplier of Outsourced Contact Centre solutions and operate Contact Centre activity across the world on behalf of some very well known names. They specialise in delivering multi channel Customer Experience, often multi-lingual, for some of the worlds leading brands. Reporting into a Training Manager, this role will be joining an...

Company Description **Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the...

Thriving Business - Progression Opportunities **About Our Client**: For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels This is an exciting opportunity to join a thriving, busy team. Whilst leading your team, responsibilities will include: - Own and...

_Reporting:_ Reports to the Contact Team Manager - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser in our Contact Team, who's role it is to provide a helpful and quality service for new and existing client's and contacts. It's really important for our advisors to understand the needs of who is making...

Are you an organised and detail-oriented individual with a passion for optimising training processes? Do you possess exceptional communication skills and a strong background in training administration? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Training Administrator. This is a unique opportunity to...

** Hiring due to team expansion** - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser, who's role it is to provide a helpful and quality service to new and existing clients, and contacts. It's important our advisers listen to our clients, communicate effectively and with kindness whilst guiding them...

INDTEM **Fraud Advisor - Contact Centre - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their career in the...

In this challenging but highly rewarding role, you will be responsible for co-ordinating and supervising family time between children and their birth families at contact centres and community settings across the borough. **Duties and Responsibilities**: - You will complete a detailed recording of the observations you made during these sessions and will...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator - Clinical. This is a unique opportunity to contribute to the growth and clinical development of our...

We are looking for a number of Contact Centre operational Specialists for a very large scale project working for a Government Body. The roles involve process re-engineering, change management and centralising contact centre operations into one site. **Job Type**: Fixed term contract Contract length: 4 months Pay: £400.00-£650.00 per day **Benefits**: -...

Neway are looking for a Contact Centre Officer to join our client based with Liverpool City Council. This role is starting 11th Dec, working Monday to Friday between 10am to 4:30pm (31.5 hours) a week. Initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE As a Customer Services Advisor you will be dealing with...

INDTEM **Contact Centre Agent - Fraud Department - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their...

We are delighted to be partnering with an employer based in Liverpool City Centre as they seek to add Part-Time Customer Service Advisors to their team. Hours - Monday-Friday 1:30pm-6:30pm Pay Rate - £11.44 per hour plus bonus and commission Responsibilities - Customer Service Advisors are required to make outbound calls to our existing contact base...

We are delighted to be partnering with an employer based in Liverpool City Centre as they seek to add Part-Time Customer Service Advisors to their team. Hours - Monday-Friday 1:30pm-6:30pm Pay Rate - £11.44 per hour plus bonus and commission Responsibilities - Customer Service Advisors are required to make outbound calls to our existing contact base...

Do you have previous customer service experience within a contact/call centre environment? Are you looking for a rewarding job with opportunities for progression? If so, we are recruiting Urgent Care Coordinators to join our Contact Centre located in Wavertree Technology Park. As an Urgent Care Coordinator, you will work within the operational team,...

UK218 Contact Centre Representative We have an exciting opportunity within our Customer Care Team in Knowsley as Contact Centre Representative. Please view our video to find out more about what it's like to work in our Contact Centre at QVC. Hourly Pay £13.04 per hour Contract type - Permanent - Full-time Work hours- On Call Days Monday - Sunday:...

We are currently recruiting for a part-time HR Contact Centre Assistant to work for Merseyside Police at their Police Headquarters in Rosehill. This is a temporary position working part-time hours Wednesday Thursday and Friday. Job Purpose To support the Team Leader in providing a comprehensive and effective HR Shared Services function to the Force...

Job Description: As our Contact Centre Team Manager, you will lead a team of advisors to be able to deliver world class and cost-effective customer service experience and business outcomes. To do this in a highly motivated and rewarding team culture and role model leadership. [ads1] Job Responsibilities: Drive outstanding customer service experiences and...

My Client is a well known International name with Operations spanning the globe. They are looking to recruit a Quality and Compliance professional for their Contact Centre division based in Merseyside. This role will hold responsibility for all Quality Management across their range of services as well as local functional responsibility for Data...

**Contract role - Compliance Manager - Hybrid/Liverpool - 6 months - Inside IR35** Our customer, a global investment banking is recruiting for **Compliance Manager**within their Liverpool office to work with related departments to overseeing their current control room activities. **Compliance Managerkey responsibilities and requirements will include but...