Service Co-ordinator

3 weeks ago


Glasgow, United Kingdom Scottish Association for Mental Health Full time

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

**For Scotland’s Mental Health**

**Post: Service Coordinator**

**Ref: REC1254**

**Service: Time for You**

**Hours: 20 hrs per week**

**Salary: £23,442 - £26,096 per annum (pro rata) (Salary point 21-25)**

**Contract Initially Fixed Term till end March 2024 - possibility of extension in line with funding (secondment if internal)**

**What is ‘Time for You’?**

Time for You brings SAMH, Glasgow Caledonian University (GCU) and Qwell (Kooth) together to provide different options of accessible psychological wellbeing and mental health support.

Time for You is for anyone aged 16 and over, living in Scotland and experiencing mild to moderate mental health concerns and offers three types of support:

- **Qwell**: Offering access to a moderated community forum, self-help tools, resources and professional support.
- **Wellbeing Coaching**: Working with a SAMH Wellbeing Practitioner using evidence-based coaching to increase awareness and develop tools, skills and strategies to achieve personal goals with a client’s mental wellbeing.
- **Talking Therapy**: Working with a Trainee Psychologist (Glasgow Caledonian University, PHD Programme) using a therapeutic approach to target mental health concerns, whilst exploring tools for managing mental health and providing counselling for clients.

**About the Role**

As the service coordinator for Time for You, you will support the Service Manager by managing referrals to the service, completing initial client assessments and coordinating allocations to the appropriate type of support. You will support the service by delivering effective and efficient resource planning and robust administrative processes that supports clients to ‘ask once, get help fast’.

The service coordinator role is a client facing role and it is anticipated that a high proportion of time will be spent on managing incoming referrals to the service. This currently includes managing and responding to referrals and enquiries received to the Time for You inbox, and includes conducting initial assessment meetings with clients to establish eligibility for the service, identify the most appropriate type of support for the client and escalate any safeguarding concerns. The post holder will also be responsible for coordinating the allocations of referrals after assessment meetings have been conducted which will require building strong relationships with the wellbeing practitioners, trainee psychologists and their placement coordinators.

This is an exciting opportunity to make a difference to peoples’ lives and support them to access the right support for them. You will be able to demonstrate good communication skills and a mature attitude together with adaptability and enthusiasm. **Knowledge and experience in supporting people with mental health problems is essential.**

The role will be predominantly home-based, with assessments being delivered remotely via calls or on video call, however some travel and face to face work may be required.

**What we will provide for you**

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;
- Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
- Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
- 30 days annual leave rising to 33 after 5 years’ service (pro rata)
- 4 public holidays (pro rata)
- 2 paid wellbeing days off per year to use on what matters to you (pro rata)
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme

**Interviews will take place via Microsoft Teams week beginning 28th August 2023.**

Applications are welcome from people who have experienced mental health difficulties.

View our SAMH Privacy Notice

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months
Part-time hours: 20 per week

**Salary**: £23,442.00-£26,096.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay


  • Service Co-ordinator

    4 weeks ago


    Glasgow, United Kingdom Deafblind Scotland Full time

    **Service Co-ordinator** **Salary £20,036 - £24,470 pro rata** **Deafblind Scotland is the specialist charity working with adults who are living with dual sensory impairment. Our ambitions are high for members, and we are therefore at the cutting edge of finding ways to support people to lead their most meaningful life. Deafblindness can be a devastating...

  • Service Co-ordinator

    3 weeks ago


    Glasgow, United Kingdom Scottish Association for Mental Health Full time

    Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among...


  • Glasgow, United Kingdom St. Roch's Childcare Service Full time

    **Additional Support Needs Co-ordinator** **Location**: Royston, G21 2QA **Salary**: Dependant on skills and Qualifications. **Contract**:Full Time, Permanent **St Roch's Childcare Service have an exciting opportunity for an Additional Support Needs coordinator to join their collegial team.** **What we offer you**: - Company Pension - Long Service...


  • Glasgow, United Kingdom NHS Scotland Full time

    We are looking for Bank Staff Patient Co-ordination Centre Co-ordinators to join the existing team. In this role you will co-ordinate all administrative activities relating to patient referrals from NHS Boards, Independent sector sites and Elective Centres across Scotland, including scheduling all patient hospital appointments and admissions. You will also...

  • Service Co-ordinator

    4 weeks ago


    Glasgow, United Kingdom The Beal Group Full time

    Due to business growth and the acquisition of a well-known tent manufacturing business we are looking to recruit a Service Co-ordinator. The right person will be motivated and able to multi task. Skills and experience required include: - Solid administration skills, ideally with experience of a CRM system and/or Sage. - Resilient, positive and detail...


  • Glasgow, United Kingdom The Beal Group Full time

    Due to business growth and the acquisition of a well-known tent manufacturing business we are looking to recruit a Service Co-ordinator. The right person will be motivated and able to multi task. Skills and experience required include: - Solid administration skills, ideally with experience of a CRM system and/or Sage. - Resilient, positive and detail...

  • Care Co-ordinator

    3 weeks ago


    Glasgow, United Kingdom Glasgow East End Community Carers Full time

    **HOME CARE SERVICE CO-ORDINATOR - JOB DESCRIPTION** Job Title: Service Co-ordinator Responsible to: Lead Co-Ordinator Hours: 37 per week **Salary**: £25,240 pa inclusive off on call allowance Annual Leave: 37 days (inclusive of 12 days public holidays) **MAIN OBJECTIVES OF THE POST**: - Plan, coordinate and monitor service visits and educational...

  • Care Co-ordinator

    4 weeks ago


    Glasgow, United Kingdom Glasgow East End Community Carers Full time

    **HOME CARE SERVICE CO-ORDINATOR - JOB DESCRIPTION** Job Title: Service Co-ordinator Responsible to: Lead Co-Ordinator Hours: 35 per week **Salary**: £23,000 pa inclusive off on call allowance Annual Leave: 37 days (inclusive of 12 days public holidays) **MAIN OBJECTIVES OF THE POST**: - Plan, coordinate and monitor service visits and educational...

  • Care Co-ordinator

    4 weeks ago


    Glasgow, United Kingdom Glasgow East End Community Carers Full time

    **HOME CARE SERVICE CO-ORDINATOR - JOB DESCRIPTION** Job Title: Service Co-ordinator Responsible to: Lead Co-Ordinator Hours: 35 per week **Salary**: £23,000 pa inclusive off on call allowance Annual Leave: 37 days (inclusive of 12 days public holidays) **MAIN OBJECTIVES OF THE POST**: - Plan, coordinate and monitor service visits and educational...


  • Glasgow, United Kingdom Total Recruitment Group Full time

    **VACANCY** - CUSTOMER SERVICES CO-ORDINATOR (WE HAVE 2 FULL TIME, PERMANENT POSITIONS AVAILABLE) **LOCATION** - HILLINGTON (Free onsite employee parking and located near to rail links) **SALARY**: - £26500 - £28500 May be Further negotiable depending on background and level of experience **HOURS**: - 37 hours per week, spread over 4.5 days (EARLY...

  • Project Co-ordinator

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Parity Professionals Full time

    **Project Co-ordinator, 6 months, 250 daily rate, Inside IR35, Central Belt Scotland.**This is a 6months contract, with a **daily rate of 250 and the contract will see you Inside IR35**.This is a great opportunity to join a well-established utilities organisation. The organisation will provide full training and development opportunities to support you in...


  • Glasgow, United Kingdom Total Recruitment Group Full time

    **VACANCY** - CUSTOMER SERVICES CO-ORDINATOR (WE HAVE 2 FULL TIME, PERMANENT POSITIONS AVAILABLE) **LOCATION** - HILLINGTON (Free onsite employee parking and located near to rail links) **SALARY**: - £26500 - £28500 May be Further negotiable depending on background and level of experience **HOURS**: - 37 hours per week, spread over 4.5 days (EARLY...


  • Glasgow, United Kingdom Scottish Event Campus Full time

    **Team**:Technical Services **Salary**: Competitive **Contract Type**: Permanent **Closing Date**: 17/09/23 The Scottish Event Campus (SEC) - comprising the SEC Centre, SEC Armadillo and The OVO Hydro - is Scotland's premier venue for live entertainment, conferences and exhibitions, enjoying an enviable reputation as one of Europe’s most prestigious...


  • Glasgow, United Kingdom Domestic Electrics Full time

    Co-ordinator administrator required for a busy office with an Established Domestic Appliance Service Support Business based in East Kilbride. With over 50 years experience in providing a wide range of appliance repair service for all types of clientele including: - **Domestic Repairs/Workshop Repairs/On-Site Repairs/Replacement Appliances** Training will...

  • Project Co-ordinator

    2 weeks ago


    Glasgow, United Kingdom Parity Professionals Full time

    **Project Co-ordinator, 6 months contract, - 150 - 200 daily rate, Inside IR35, Glasgow/Hybrid.** Parity Group are delighted to partner with our client, a utilities organisation, who are looking to recruit a **Project Co-ordinator**. The role will have a **hybrid approach**, with the possibility of working from home while reporting to the client site...

  • Project Co-ordinator

    3 weeks ago


    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To support the Principal Investigator (Dr Neil McDonnell) and Co-Investigators (Prof. Murray Pittock, Dr Pauline Mackay, and Prof. Maria Economou) in the co-ordination and management of the Museums in the Metaverse project. This project involves co-ordinating activity with heritage partners (The Hunterian, Historic Environment Scotland, and...


  • Glasgow, Glasgow City, United Kingdom Silverline Care Full time

    Activities Co-ordinatorAre you a kind and caring person? Are you looking for an opportunity to give back to others? Do you lead by example? Then the role of Activities Co-ordinator is the perfect role for you.We are recruiting for a Activities Co-ordinator to join our team. We know how much of a difference you will make to our residents' lives and in return,...


  • Glasgow, United Kingdom Glasgow East End Community Carers Full time

    **HOME CARE SERVICE CO-ORDINATOR - JOB DESCRIPTION** Job Title: Service Co-ordinator Responsible to: Lead Co-Ordinator Hours: 37 per week **Salary**: £25,240 pa inclusive off on call allowance Annual Leave: 37 days (inclusive of 12 days public holidays) **MAIN OBJECTIVES OF THE POST**: - Plan, coordinate and monitor service visits and educational...


  • Glasgow, Glasgow City, United Kingdom Pescado Full time

    Description:Job Title:Installation Co-OrdinatorLocation:Glasgow (Hybrid)Salary:Up to £25,000Contract type:PermanentAbout the role:This is an incredibly impactful role in a successful, mission-driven B2B company. You will have growth opportunities and be able to collaborate closely with other creative and engaged team members.The Installation & Network...


  • Glasgow, United Kingdom The Beal Group Full time

    Due to business growth and the acquisition of a well-known tent manufacturing business we are looking to recruit a Service Operator and Co-ordinator. The right person will be motivated and able to multi task. Skills and experience required include: - Solid administration skills. - Resilient, positive and detail oriented. - Organised, able to multi-task and...