Home Care Co-ordinator

4 months ago


Glasgow, United Kingdom Glasgow East End Community Carers Full time

**HOME CARE SERVICE CO-ORDINATOR - JOB DESCRIPTION**

Job Title: Service Co-ordinator

Responsible to: Lead Co-Ordinator

Hours: 37 per week

**Salary**: £25,240 pa inclusive off on call allowance

Annual Leave: 37 days (inclusive of 12 days public holidays)

**MAIN OBJECTIVES OF THE POST**:

- Plan, coordinate and monitor service visits and educational escorts
- Co-ordinate geographically to maximise utilisation of resources
- Link care workers to Service Users using a person centred approach
- Liaise with Management to ensure cover is available i.e. sickness, absenteeism or holidays etc.
- Liaise with Service Users and workers to ensure an efficient service provision.
- Keep accurate records on the system and work with the office team to ensure all data is up to date and relevant.
- Prepare care worker fortnightly schedules
- Ensure Carers and Care Worker rosters are completed on a timely basis.
- Communicate effectively with other home care staff
- Participate in team meetings, planning meeting etc.
- Participate in the out-of-hours on-call rota i.e. dealing with any co-ordination responsibilities and liaising with the back-up on-call Manager with regards to any Social Care emergencies.

**KEY ACCOUNTABILITIES/TASKS**

**1. Service Delivery**

- Contribute to the development of the service, maintaining high standards which adhere to organisational policy, aims and objectives.
- Ensure that the dignity and privacy of individuals is respected and maintained at all times.

**2. Quality Assurance**
- Achieve agreed standards of service delivery in compliance with relevant legislation and National Care Standards.
- Be aware of and comply with the Scottish Social Services Council Code of Practice.

**3. Administration duties**
- Record information in line with the organisation’s Confidential Policy and the Data Protection Act.
- Participate in any other administrative duties as required by Management i.e. filing, photocopying, minute taking etc.

**4. Health and Safety**
- Ensure a healthy and safe working environment, and the best use of equipment, by implementing and adhering to policies and procedures.

**5. Learning and Development**
- Participate in internal and external learning opportunities, as directed.
- Actively participate in and be committed to the supervision and appraisal processes, in line with organisational policy.

**6. Communications**
- Promote the aims of the service and GEECC.
- Represent GEECC effectively at local level, liaising with individuals, stakeholders and communities.

**7. Other Requirements**
- Undertake any other tasks as may be reasonably requested.
- Participate in the Home Care service’s on call system as required.

**GLASGOW EAST END COMMUNITY CARERS**

**HOME CARE SERVICE CO-ORDINATOR - PERSON SPECIFICATION**

Attributes

Essential

Desirable

Experience
- Previous experience within a Home Care Service or similar.
- Ability to demonstrate a successful track record within a similar role.
- Knowledge of Health and Safety and Quality Assurance
- Employment within regulated social services.

Education, Qualifications and Training
- Good working knowledge of IT to include Word, Excel and PowerPoint.
- Registered with professional body, i.e. SSSC or able to meet the requirements.
- Educated to SVQ3 or above.

Skills and Knowledge
- Good organisational, communication and literacy skills.
- Ability to work on own initiative and prioritise workload.
- Ability to meet deadlines.
- Experience of using a rostering system

Other
- Ability to work flexibly which may include evenings and weekends.

**Salary**: £25,240.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Day range:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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