Clinical Systems Officer

2 months ago


Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full time

Birmingham and Solihull ICB Digital Team have an exciting opportunity for a full time Clinical System Officer who is enthusiastic about the prospect of improving the lives of patients through digital health technology.

The NHS Long-Term Plan recognises that primary care needs to be digitally transformed in order for patients to have improved access to quality care. By 2023/24 Digital First primary care will become a new option for every patient in England, improving fast access to convenient primary care.

The Digital Team are currently involved in a range of leading edge transformation projects such as Digital First, Cloud based telephony, digitalisation of Lloyd George records and new market entrants for GP Clinical Systems.

The post holder will be responsible for creating clinical decision workflows, clinical system reporting and supporting a team of Clinical System Specialists.

You will be responsible as the Clinical System Officer for maintaining and creating clinical decision pathways, with direction from line manager and clinicians..

You will be required to communicate and provide highly complex information to a wide range of internal and external stakeholders.

You will need to work in close partnership with service users, key stakeholders and commissioners including PCN, Practice, ICS and public.

Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for Birmingham and Solihull to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone.

NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

**Job Purpose**:

- Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
- Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
- Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
- The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
- The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

**Key Relationships**:

- Required to maintain constructive relationships with a broad range of internal and external stakeholders.
- Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams.
- Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
- Communicate information, risks, issues and dependencies, including briefings and reports to Project teams, sponsors and a range of internal and external staff.

Communication
- Provides relevant and timely specialist advice and guidance on

functional and information matters.
- Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions.
- Support the development of internal and external communications

where required by regular contact with the teams, stakeholders and
Communications team.
- Responsible for preparation of correspondence and complex

papers, as directed by Manager.
- Responsible for preparation of IM&T newsletter and mail outs to keep member practices informed of developments and strategies.
- Ensure agenda items for regular IT boards are set reflecting current

member issues and ICB vision and strategy.

Organisation and Planning
- Contribute to the strategic planning making adjustments as necessary.
- Support implementation of strategic modernisation/service

improvement, public health, workforce or commissioning strategies
and any associated action plans, i



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