Clinical Systems Officer

4 months ago


Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full time

**Job Purpose**: Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively. Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management. Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects. Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. Key Relationships: Required to maintain constructive relationships with a broad range of internal and external stakeholders.

Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams. Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data. Communicate information, risks, issues and dependencies, including briefings and reports to Project teams, sponsors and a range of internal and external staff. Communication Provides relevant and timely specialist advice and guidance onfunctional and information matters.

Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions. Support the development of internal and external communicationswhere required by regular contact with the teams, stakeholders andCommunications team. Responsible for preparation of correspondence and complexpapers, as directed by Manager. Responsible for preparation of IM&T newsletter and mail outs to keep member practices informed of developments and strategies.

Ensure agenda items for regular IT boards are set reflecting currentmember issues and ICB vision and strategy. Organisation and Planning Contribute to the strategic planning making adjustments as necessary. Support implementation of strategic modernisation/serviceimprovement, public health, workforce or commissioning strategiesand any associated action plans, in accordance with the agreedpriorities of the team. Contribute to the development of performance and governancestrategies and the development and implementation of improvementprogrammes.

Contribute to the formulation of plans of up to three year and strategic direction within the team on issues, taking a lead for specificworkstreams. Deliver against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines. Analytical and Judgement Skills Undertake complex and detailed information analysis of specificprojects/reports requiring high levels of concentration. Update, maintain, organise, gather and analyse information topredict/meet future organisational and team needs by identifying best professional practice.

Monitor and tracking risks and issues tracking mechanism and itsproactive resolution and escalation processes. Contribute to the information management of performance, taking alead for specific Projects. Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested. Ensure that data collected is analysed, reported by the team asappropriate and monitor the processing of data and information.

Maintain and create clinical decision pathways, with direction from line manager and clinicians. Service Development and Research Actively supports and contributes to the development of keyperformance indicators for the successful assessment of performance. Test and review new concepts, models, methods, practices, productsand equipment. Contributes to ensuring there are processes in place for spreading and sharing learning and outcomes.

Patient/Client Care The post holder will assist and respond to enquiries from members ofthe public/external organisations. The post holder will be expected to assist with members of thepublic/external organisations. Responsibility for Policy/Service Development Proposes changes to own project/function, informing policy andmaking recommendations for other projects delivery. Contribute to the review and development of existing informationmanagement systems and contribute


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