Retail & Fastrack Team Leader

3 weeks ago

Chertsey, United Kingdom THORPE PARK Resort Full time

**Retail & Fastrack Team Leader**

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

**Retail & Fastrack Seasonal Team Leader**

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more

No previous experience required, Just
**enthusiasm **and
**eagerness **to learn

Show us you’ re
**guest obsessed** by being
**positive **and
**helpful **to ensure our guests have an
**awesome** day.

**What will I do?**
Helping to create memorable experiences for our Guests by driving amazing experiences in our shops and Fastrack units

Supporting with people management; and acting as Duty Manager.

Work alongside other departments from the resort to fulfil operational requirements.

Work with one of our Retail & Fastrack Managers to support the daily operation of our units
- Ability to drive initiatives, motivate and coach team members, creating a positive and welcoming environment for the team you support
- Someone who can build relationships with their direct team, the wider resort and our suppliers when required
- Prepared to be the face of the department, ready to help us promote it to the wider resort
- Good IT skills, in particular Microsoft Office (including Teams); with the ability to learn systems and new processes quickly - where required additional systems training will be -provided
- Reasonable level of numeracy and literacy is required

**Details**:
Role: Retail & Fastrack Team Leader (Seasonal)

Location: Thorpe Park Resort, KT16 8PN

Hours: Seasonal, Variable Hours

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here

**Everyone Matters at Merlin.**:

- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._

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