Admissions, Fastrack

**Admissions, Fastrack & VIP Assistant**

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

**Admissions Assistant**

**Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**:

- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more

We are recruiting for **Full Time** and **Part Time** Positions.

**No previous experience required**, Just **enthusiasm** and **eagerness** to learn

Show us you’ re **guest obsessed** by being **positive** and **helpful** to ensure our guests have an **awesome** day.

**What will I do?**

Our awesome Admissions department are the first team to welcome our guests onto the Resort each day, therefore are expected to be role models on delivering exceptional guest interactions
- Operating till systems
- Selling tickets and Annual Passes
- Directing Cars in the Car Park
- Helping guests at the Turnstiles and entrance hall

Within Fastrack and VIP:

- Selling Fastrack tickets and Packages
- Looking after our extra special VIP Guests
- Hosting VIP Events and experiences

You will not only be responsible for providing our guests with a fantastic experience here at Thorpe Park Resort but also to make them aware of the wide range of additional products available to them.

Working in this team is a unique experience where you are recruited to drive sales and hit targets for products such as hotel stays and other promotional activities.

***
- Confidently process all ticket types and annual passes
- Assist with the control of stock in the department to aim to reduce wastage and stock loss
- Have excellent customer service skills
- Be enthusiastic
- Excellent communication skills
- Interested in working as part of a wider team to drive high standards and first class guest experience.

**Location**:Thorpe Park Resort, KT16 8PN

**Hours**:Full Time & Part Time

**Pay**:£7.10 - £9.50
- Pay Rates will be increased in April 2023 due to National Minimum Wage review_

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here

**Everyone Matters at Merlin.**:

- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._