Patient Support Team

3 weeks ago


King's Lynn, United Kingdom Vida Healthcare Full time

To maintain a professional and effective receptionist service to patients. To provide telephone and face to face access for patients to book, cancel and check appointments as per the patients request and to deal with customers in a calm and sympathetic manner, working at a continuously high pace under pressure to deliver high levels of accuracy. To support patients who may have a problem or complaint and offer viable solutions to them. To support and deliver a complex appointments system in a large office with many interruptions.

To deal with all information sensitively and in accordance with confidentiality guidelines. To assist colleagues with all tasks, as required. To undertake basic prescription administration training, to ensure queries are answered in the absence of prescription team colleagues. To travel in the locality to cover reception teams, sometimes at short notice.

To be involved in demonstrating/ training any new or bank staff employed regarding the operating systems within the office. To follow and comply with all policies and procedures, reporting concerns as appropriate. Fulfilling personal responsibilities for all matters relating to health and safety and risk management. To engage in customer services processes and policy to provide a high quality internal and external service standard Partake in any training indicated by the Senior Receptionist, as appropriate for personal and professional development.

Other relevant duties, including projects, as agreed with the Senior Receptionists



  • King's Lynn, United Kingdom Vida Healthcare, Carole Brown Health Centre Full time

    About the Role Vida Healthcare has an exciting opportunity for a reliable, hardworking patient support team member to join our experienced team on apart-time basis covering shifts anytime between 8am - 6:30pm, split by morning and afternoon sessions.  Full training will be provided to the post-holder and you will be assigned a main base however the...


  • King's Lynn, United Kingdom Primary Care Careers Full time

    **About the Role**: Due to internal progression Vida Healthcare are currently looking for reliable and hardworking people to join our experienced Patient Support Team. The role is offered on a full or part time basis After full training is provided you will be assigned a main base however the position will be multi-site working and will be essential to...

  • Patient Support Team

    1 month ago


    King's Lynn, United Kingdom Primary Care Careers Full time

    **About the Role**: Once full training has been completed, you will be assigned a main base at one of our practices. However, the position will involve multi-site working and it is essential that all to cover all locations. You can expect to be mentored and supported by the organisation, whilst you are empowered to deliver care and support. The main duties...


  • King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    An exciting opportunity has arisen for an innovative, dynamic, and highly motivated professional, who is passionate about improving experiences for patients', carers, families and visitors. We are looking for someone with excellent interpersonal skills who is compassionate, kind and empathetic and understands the importance of delivering individualised...


  • King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Job summary We have an exciting opportunity for the right candidate to join a dedicated friendly team in a fast-paced environment within the Children and Adolescent Mental Health Service. The right candidate will be able to demonstrate exceptional interpersonal skills, and, have a dedication to service user experience. Customer service skills and...


  • King's Lynn, United Kingdom Ambient Support Full time

    Reference LD_CSW_Blackfriars20 Job Type Permanent Category Learning Disabilities Location KINGS LYNN Apply Now Back to Results Care Support Worker Blackfriars Kings Lynn, Norfolk. PE30 1NS £10.50 20 Hours - Plus sleep ins Who we are. We are Ambient Support a registered UK charity with over 25 years’...

  • Care Support Worker

    2 days ago


    King's Lynn, United Kingdom Ambient Support Full time

    Reference LD_EveW_CSW20_04/10/ Job Type Permanent Category Learning Disabilities Location King Lynn Apply Now Back to Results Care Support Worker Evelyn Way Kings Lynn, PE30 3WH £10.50 per hour 20 Hours Who we are. We are Ambient Support a registered UK charity with over 25 years’ experience in providing care...


  • King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

    Job summary This is an exciting opportunity to join our friendly, hard working team that cares for patients, staff and each other alike. The Theatre Support Worker role starts at a Band 2, progressing to a Band 3 once competencies and training have been passed. You will be supported throughout your training in the first 12 months, and beyond, to...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking team? Then come and join our medical administration team. As part of our ongoing investment in clinical services we are strengthening our administration support for our Consultants and their wider medical teams. We are looking for someone who can...


  • King's Lynn, United Kingdom Cambridge University Hospitals NHS Foundation Trust Full time

    The Kings Lynn Dialysis Unit is located at the Queen Elizabeth Hospital Kings Lynn, Norfolk. You will be employed by Cambridge University Hospital working in partnership with Fresenius Medical Care and the job will require some flexibility to cover The acute dialysis at times on Ward C5 at Addenbrookes Hospital. The 17 station satellite unit compromises of...


  • King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    Our dedicated team are seeking to recruit an organised and methodical individual to join our busy Referral Booking Team. Much of the work is computerised and therefore good IT skills are essential along with the ability to use Microsoft Office. Main duties of the job - Operating the Trust’s partial booking process involving administration of outpatient...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team. There is...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...


  • King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Job summary We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small...


  • King's Lynn, United Kingdom Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    We have a vacancy for the role of Head of Capital Projects. The Trust Capital Projects Department provides a service to the Trust that ranges from Estates strategic planning, refurbishments, new builds, estates projects and some minor capital works to the provision of ongoing planning of future capital developments in line with the Trust clinical and estates...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you committed to improving the lives of children and young people by providing a mental health service we can be truly proud of? If the answer is yes, we’d love to hear from you! We are seeking to recruit a Clinical Team leader within our Child and Adolescent Mental Health Service in Kings Lynn. This is an exciting time to join our CAMHS teams as we...


  • King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Effective Communication skills ICT skills including a working knowledge of Microsoft Packages Ability to meet deadlines Ability to transcribe medical terminology Keen attention to detail Able to work effectively in a team Able to Line Manage / Supervise Ability to Prioritise working under pressure Able to work with mínimal supervision GCSE Grade C...


  • King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

    Job summary Practice Development Maternity Support Worker To provide support and supervision to Maternity Support Workers (MSW) band 2 & 3 and apprentice MSWs. Working as part of the education team. To support clinically WTE requirements, to be carried out across core and community areas, to offer developmental and clinical learning support to all...


  • King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    We are looking for a highly motivated maternity care support worker to join our women's and children's division. You will provide a high standard of information and support to all mothers and their partners relating to both breast and formula feeding. This support will be offered during the antenatal and early postnatal period. To be involved in the...