Clinical Support Team Administrator

4 weeks ago


King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

There is currently the option for hybrid working (part office and part home). This can be reviewed at any time. You will be provided with equipment and training to support this arrangement.

The Trust provides excellent development and training opportunities.

Main duties of the job

Previous administration experience is essential. Full training will be given for this role.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.

All aspects of administration:

Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Benefits

Benefits included with this role are:-

NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more Relocation packages. Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

NVQ 3 Business Administration or equivalent or working towards NVQ 2 Customer Services or working towards.

Desirable

Knowledge of Trust electronic record system

Experience

Essential

Working under pressure Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.

Knowledge

Essential

Working knowledge of Microsoft packages or equivalent.

Desirable

Knowledge of NHS policy / procedures.

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