Clinical Support Team Administrator

7 months ago


King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills?

If you have said yes, yes, yes then we might just have the role for you

We are seeking to recruit an enthusiastic and motivated Clinical Team Support Administrator to work with us at Thurlow House. We are part of the Children's, Family and Young Persons (CFYP) Care Group within the Norfolk and Suffolk Foundation Trust. We are pleased to offer this post for a fixed term until 24/04/24 to cover maternity leave.

The successful applicant must demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience. They must also have excellent customer service skills and experience of working within an administrative role, be a competent typist and have a good understanding of grammar and punctuation.

The successful applicant will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as training will be provided.

The main tasks of the role would include Referral Management and Triage Administrative Support.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

**Benefits**:
**Benefits included with this role are**:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
- Relocation packages.

Please see attached Job Description.

**Essential criteria**:



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