Clinical Support Team Administrator
6 months ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us
***
JOB DESCRIPTION/PERSON SPECIFICATION
YOUR APPLICATION
**Job overview**:
This is an exciting opportunity for an Administrator who has an interest in the wellbeing of our service users and who has the passion to provide strong administration support, essential for the successful and efficient operation of our teams.
- Do you have excellent communications skills and a keen eye for detail?
- Can you effectively manage multiple tasks and priorities?
- Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?
If you have said ‘Yes’ to each of the above, then we might just have the role for you.
**Main duties of the job**:
You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills with a dedication to confidentiality and service user experience.
Previous administration experience is essential. The role will include but is not limited to general administration, minuting meetings, diary management and entering patient data.
You will be working in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as training will be provided.
Please see attached Job Description.
**Working for our organisation**:
We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team. You will be encouraged to develop your skills and knowledge.
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum, increasing to 33 days per annum based on length of service (plus paid bank holidays), pro rata for part time staff.
**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:
- NVQ 3 in Business Administration or equivalent of working towards
- NVQ 2 Customer Services or equivalent
- Pitmans/RSA III typing/word processing or equivalent secretarial experience at intermediate level
**Desirable criteria**:
- Shorthand
- Knowledge of Trust electronic record system
**Other**:
**Essential criteria**:
- Able to work flexibily across a range of different sites / offices
**Experience**:
**Essential criteria**:
- Experience of arranging meetings, using agenda, taking minutes and distribution
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working under pressure and own initiative with mínimal supervision
- Ability to work with senior members of staff across a large organisation
**Skills**:
**Essential criteria**:
- Excellent communication skills
- Ability to to co-ordinate and prioritise diaries
- Demonstrate knowledge and experience of confidentiality
- ICT skills including Microsoft or equivalent, Keyboard skills
- Ability to prioritise and time management
**Knowledge**:
**Essential criteria**:
- Working knowledge of Microsoft Packages or equivalent
- Maintaining administrative / secretarial systems
**Desirable criteria**:
- Knowledge of NHS policy and procedures and knowledge of medical terminology
- Knowledge of NHS Patient Data Based Systems
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, re
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeDo you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...
-
Clinical Support Team Administrator
4 hours ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeDo you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...
-
Clinical Support Team Administrator
18 hours ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeDo you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...
-
Clinical Support Team Administrator
19 hours ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeThis is an exciting opportunity for an Administrator who has an interest in the wellbeing of our service users and who has the passion to provide strong administration support, essential for the successful and efficient operation of our teams. Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks...
-
Clinical Support Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeWe can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team. There is...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Support Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you interested in clinical administration including processing referrals, supporting the admission and discharge processes, supporting out multi-disciplinary team meetings? If so, we are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Acute Adult West Team - based in Kings Lynn. The role will be offered on a...
-
Clinical Support Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
6 months ago
King's Lynn, United Kingdom NHS Professionals Full time**Job Title: Clinical Team Administrator** **Location: Thurlow House, Goodwins Road, King's Lynn, PE30 5PD** **Trust Location: Norfolk and Suffolk NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for...
-
Clinical Administrator
8 months ago
King's Lynn, United Kingdom The Norfolk Hospice Tapping House Full time**KEY RESPONSIBILITIES**: SystmOne (Training will be provided) Ensure all relevant information is recorded accurately on SystmOne Managing, monitoring and actioning tasks on SystmOne Open new referrals on SystmOne Support both admin and clinical staff with SystmOne Use SystmOne to support Multidisciplinary Team Meetings Use SystmOne reporting to identify...
-
Clinical Support Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeCustomer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. A working knowledge of Microsoft packages...
-
Clinical Support Team Administrator
8 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time**All aspects of administration**: Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.
-
Clinical Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeGeneral To receive and process information from the teams including typing, photocopying, scanning documents. To provide flexible support and cover across the Locality Teams as indicated by Service need and under direction of Locality Business/Administration Manager or their deputy. Attending meetings and minuting as required and appropriate to the role....
-
Accounts Team Administrator
2 days ago
King's Lynn, United Kingdom Reed Business Support Full timeREED are working with a great organisation in King's Lynn, recruiting for the position of **Administrator** to join the team on an initial 6 month contract, with potential to go permanent. Training will be provided. Working hours of Monday to Friday 8:30am-5pm with 1 hour for lunch. **Requirements**: Working knowledge of Microsoft Excel and...
-
Clinical Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeCustomer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. A working knowledge of Microsoft packages...
-
Senior Medical Team Administrator
8 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking team? Then come and join our medical administration team. As part of our ongoing investment in clinical services we are strengthening our administration support for our Consultants and their wider medical teams. We are looking for someone who can...
-
Support and Administration Lead
2 weeks ago
King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full timeAbout the RoleWe are looking for an experienced Support and Volunteer Coordinator to join our team at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.The successful candidate will have a significant amount of experience working in a health promotional setting, as well as experience of collecting, analysing and reporting key data and...