Clinical Support Team Administrator
5 months ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us
***
JOB DESCRIPTION/PERSON SPECIFICATION
YOUR APPLICATION
**Job overview**:
We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.
There is currently the option for hybrid working (part office and part home). This can be reviewed at any time. You will be provided with equipment and training to support this arrangement.
The Trust provides excellent development and training opportunities.
**Main duties of the job**:
Previous administration experience is essential. Full training will be given for this role.
You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.
All aspects of administration:
Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.
**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
**Benefits**
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
- Relocation packages.
**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:
- NVQ 3 Business Administration or equivalent or working towards
- NVQ 2 Customer Services or working towards.
**Desirable criteria**:
- Knowledge of Trust electronic record system
**Experience**:
**Essential criteria**:
- Working under pressure
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
**Knowledge**:
**Essential criteria**:
- Working knowledge of Microsoft packages or equivalent.
**Desirable criteria**:
- Knowledge of NHS policy / procedures.
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). _
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now introduced a DBS Update Service which is a contractual requirement. You nee
-
Clinical Support Team Administrator
5 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeDo you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information, maintaining a strong degree of confidentiality and able to demonstrate impressive administrative skills? If you have said yes, yes, yes then we might just have the...
-
Clinical Support Team Administrator
5 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeThis is an exciting opportunity for an Administrator who has an interest in the wellbeing of our service users and who has the passion to provide strong administration support, essential for the successful and efficient operation of our teams. Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeWe can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team. There is...
-
Clinical Support Team Administrator
5 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you interested in clinical administration including processing referrals, supporting the admission and discharge processes, supporting out multi-disciplinary team meetings? If so, we are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Acute Adult West Team - based in Kings Lynn. The role will be offered on a...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
5 months ago
King's Lynn, United Kingdom NHS Professionals Full time**Job Title: Clinical Team Administrator** **Location: Thurlow House, Goodwins Road, King's Lynn, PE30 5PD** **Trust Location: Norfolk and Suffolk NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for...
-
Clinical Administrator
7 months ago
King's Lynn, United Kingdom The Norfolk Hospice Tapping House Full time**KEY RESPONSIBILITIES**: SystmOne (Training will be provided) Ensure all relevant information is recorded accurately on SystmOne Managing, monitoring and actioning tasks on SystmOne Open new referrals on SystmOne Support both admin and clinical staff with SystmOne Use SystmOne to support Multidisciplinary Team Meetings Use SystmOne reporting to identify...
-
Clinical Support Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeCustomer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. A working knowledge of Microsoft packages...
-
Clinical Support Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time**All aspects of administration**: Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.
-
Clinical Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeGeneral To receive and process information from the teams including typing, photocopying, scanning documents. To provide flexible support and cover across the Locality Teams as indicated by Service need and under direction of Locality Business/Administration Manager or their deputy. Attending meetings and minuting as required and appropriate to the role....
-
Clinical Team Administrator
5 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeCustomer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. A working knowledge of Microsoft packages...
-
Administrative Support Specialist
4 weeks ago
King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Upper GI & Colorectal Cancer Clinical Nurse Specialist team. The successful candidate will provide comprehensive administrative support to ensure the smooth delivery of the Upper GI & Colorectal Cancer pathway.Main ResponsibilitiesReceive referrals...
-
Senior Medical Team Administrator
7 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking team? Then come and join our medical administration team. As part of our ongoing investment in clinical services we are strengthening our administration support for our Consultants and their wider medical teams. We are looking for someone who can...
-
Clinical Team Leader
4 weeks ago
King's Lynn, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeMain Duties of the JobAs a Clinical Team Leader, you will be committed to ongoing service and clinical development, inclusive of service user and carer involvement, to ensure the effective implementation and sustained delivery of mental health services.You will maintain compliance with key performance indicators and develop Quality Improvement initiatives to...
-
Clinical Team Leader
4 weeks ago
King's Lynn, Norfolk, United Kingdom NHS Full timeMain ResponsibilitiesAs a Clinical Team Leader, you will be responsible for the operational management of a range of aspects of service delivery within the team and for their clinical/managerial supervision, working closely with the MHLT Lead Nurse.You will maintain compliance with key performance indicators and develop any Quality Improvement initiatives...
-
Team Administrator
6 months ago
King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Leader
5 months ago
King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeThe Mental Health Liaison Team (MHLT) at the Queen Elizabeth Hospital (QEH), Kings Lynn, is an integrated team comprising colleagues from both NSFT and QEH. You would be a key stakeholder in ensuring we remain an integral part of the acute services of QEH. We are proud to be accredited under the Psychiatric Liaison Accreditation Network (PLAN). You would be...