Business Support Assistant

3 days ago

Lincoln, United Kingdom Kenect Recruitment Derby Full time

Job Title: Business Support Assistant Level 2

PURPOSE OF JOB: As part of the wider Business Support family, to provide flexible and resilient support to all internal and external customers across Lincolnshire County Council through provision of administrative, clerical and/or other associated supportive functions. Support the delivery of excellent customer service as part of a cross-functional and multi skilled team, ensuring work is completed within agreed standards and timescales.

MAIN DUTIES:
To work within a defined Business Support team providing support across a variety of administrative and clerical functions, including but not limited to meeting support, data entry, general office support and completion of defined service tasks. Due to the generic nature of Business Support roles the actual tasks that will be required to be carried out by the post holder will be detailed within a separate job brief, which forms part of the job description. Tasks can include:

- Administrative support within defined service areas such as Adult Care and Community Wellbeing, Children's Services, Environment and Economy, and Finance and Public Protection and often within locality teams supporting multiple service areas
- Compilation of performance information Business Support Team Leader Children's Services Support Assistant Business Support Assistant
- Data entry
- Arranging training/meetings and supporting facilitation of these
- Mail services
- Supporting compliance checks
- Production of management information for customers
- Typing services, filing, photocopying and telephone cover.
- Reception Duties

To provide flexible cover and support to other teams where business need occurs.

To produce notes, actions or minutes that are of a high standard in presentation, accurately recorded and the detail such meetings within agreed standards and timescales. Prepare the required documentation before and after meetings and being able to deal with sensitive information and discussions which may be emotionally challenging due to the nature of the content.

To provide a high quality customer service to both internal and external customers and promote Equality and Diversity at all times. Co-ordinate effective communication and good working relationships with meeting, chairs and multi agency partners

To operate and update various LCC computer systems accurately and within defined areas of responsibility, complying with all LCC polices and within timescales.

To support LCC's Information Governance principles and contribute towards the safe and confidential capturing, handling, transfer and storage of data

To ensure the smooth running of the team office through provision of generic administrative support tasks such as filing, photocopying and typing.

To undertake basic financial support including purchase orders, good receipts and invoices in accordance with relevant financial regulations.

To take personal responsibility for completing allocated areas of work as part of individual and team objectives and identify any improvements to operational processes, making best use of LCC resources.

Remain up to date with all training requirements of the role including but not limited to Information Governance and Safeguarding and ensure that these are implemented on a daily basis.

Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice

GENERAL

The postholder is required to take personal responsibility for contributing to organisational transformation and changes in ways of working, maximising the benefits and efficiencies for both internal and external customers, including the promotion and use of self-service to achieve maximum cost effectiveness. The postholder is expected to work to the Lincolnshire County Council Core Values and Behaviours and to carry out the duties in accordance with Lincolnshire County Council policies. Other Duties - The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties within the general scope of the post. Any such duties should not substantially change the general character of the post. Duties and responsibilities outside of the general scope of this grade of post will be with the consent of the post holder. Safeguarding -. All employees need to be aware of the possible abuse of children and vulnerable adults and if you are concerned you need to follow the Lincolnshire County Council Safeguarding Policy. In addition employees working with children and vulnerable adults have a responsibility to safeguard and promote the welfare of children and vulnerable adults during the course of their work.

Monday to Friday 08:00-17:00 £10.79 per hour

**Salary**: £10.00-£10.79 per hour

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- L

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