Business Support Assistant

3 weeks ago


Lincoln, United Kingdom Colbern Limited Full time

266176-1183-2444 16.2

Business Support Assistant
Lincoln
Contract
£11.79 per hour

Our client is looking for an experienced Business Support Assistant.

As part of the wider Business Support family, to provide flexible and resilient support to
all internal and external customers across the County Council through provision
of administrative, clerical and/or other associated supportive functions.
Support the delivery of excellent customer service as part of a cross-functional and multi
skilled team, ensuring work is completed within agreed standards and timescales.

JOB DESCRIPTION & PERSON SPECIFICATION

Director Area:
Resources

Job Ref Number:
10207

Service Area:
Business Support

Grade:
3

Job Title:
Business Support Assistant Level 2

PURPOSE OF JOB:
As part of the wider Business Support family, to provide flexible and resilient support to

all internal and external customers across Lincolnshire County Council through provision

of administrative, clerical and/or other associated supportive functions.

Support the delivery of excellent customer service as part of a cross-functional and multi

skilled team, ensuring work is completed within agreed standards and timescales.

TEAM STRUCTURE:
MAIN DUTIES:

- 1 To work within a defined Business Support team providing support across a variety

of administrative and clerical functions, including but not limited to meeting support,

data entry, general office support and completion of defined service tasks. Due to

the generic nature of Business Support roles the actual tasks that will be required

to be carried out by the post holder will be detailed within a separate job brief,

which forms part of the job description.

Tasks can include:

- Administrative support within defined service areas such as Adult Care and

Community Wellbeing, Children’s Services, Environment and Economy, and

Finance and Public Protection and often within locality teams supporting

multiple service areas

Blue Badge parking scheme
- Compilation of performance information

Business Support

Team Leader

Children’s

Services Support

Assistant

Business Support

Assistant
- Data entry
- Arranging training/meetings and supporting facilitation of these
- Mail services
- Supporting compliance checks
- Production of management information for customers
- Typing services, filing, photocopying and telephone cover.
- Reception Duties

Apprenticeship or NVQ
Level 2 Business
Administration or
equivalent (achievement
of 80% of units and off
the job training if in
progress)

Experience of MS Office: Word, Excel as a Minimum

Understanding of how to provide excellent customer Service

Experience in dealing with the public either face to face, telephone written Capacity

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.


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