Quality Training Administrator

2 days ago


Farnborough, United Kingdom Philips Full time

**Job Title**:
Quality Training Administrator

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

**In this role, you have the opportunity to make life better**

As a Training Administrator you will be part of Philips and their newly acquired Remote Diagnostic Technologies (RDT) business, a UK-based leading innovator of advanced solutions for the pre-hospital market providing monitoring, cardiac therapy and data management. RDT’s portfolio of comprehensive connected emergency care solutions will complement Philips’ Therapeutic Care business and strengthen its leadership position in the EUR 1.4 billion resuscitation and emergency care market. Moreover, RDT will strengthen Philips’ ability to innovate, drive digital transformation in healthcare, and enter new markets.

As a Training Administrator you will be part of Philips and their newly acquired Remote Diagnostic Technologies (RDT) business, a UK-based leading innovator of advanced solutions for the pre-hospital market providing monitoring, cardiac therapy and data management. RDT’s portfolio of comprehensive connected emergency care solutions will complement Philips’ Therapeutic Care business and strengthen its leadership position in the EUR 1.4 billion resuscitation and emergency care market. Moreover, RDT will strengthen Philips’ ability to innovate, drive digital transformation in healthcare, and enter new markets.

**You are responsible for**
- Administer learning assignments by using the standardized training administration processes
- Create, Manage and Maintain Standardized Roles in the Learning Management System
- Deploy learning requirements and assign to the correct learning audiences as defined by Business Process Owners
- Test and review each learning before deployment of assignment
- Ensure that learning content is controlled and access to make changes is managed
- Ensure that managers assign the correct training profiles to all individual employees based on job requirement profiles
- Provide support to learners on using the Learning Management System
- Provide support and training to Learning Management System administrators
- Report on training compliance and training-related KPIs.
- Establish, monitor, and respond to metrics on the efficacy and efficiency of the Training Administration and Control activities and its ability to support the business
- Work with BPOs/SMEs in a matrix environment and provide timely support to different stakeholders within the Local Quality Management Sytem) QMS
- Lead administration activities that may include local learning and role management, learner history updates, learner and manager support, and training and support of other Manager in the organization.
**You are a part of**

As a result of Philips renewed commitment to Quality, it has recently restructured its organization to ensure you and your department have clear interfaces with Philips Business Group and Market leadership, and can harness the expertise of five Centers of Excellence (COEs). These 5 COEs specialize in the following capabilities: Regulatory & Clinical Affairs, Supplier Quality, Quality Management System, Quality Assurance & Engineering, and Compliance & Audit. As part of this new structure, you are empowered to use your voice and expertise to have a positive impact on your team, our business, and health technologies that will improve the health, well-being and care for people around world. As a collaborative team, we aim to spend more time together than apart and look forward to you joining us in our new vibrant and exciting offices in **Farnborough, Hampshire**, working in an agile working environment.

**To succeed in this role, you’ll need a customer-first attitude and the following**
- 2+ years of equivalent job-related experience and education
- 2+ years of Training Administration experience with administering QMS relevant training.
- Experience in administering an LMS in a large department or function level.
- Ability to report training KPIs for local QMS
- Experience in a regulated industry, preferably medical devices
- Experience in environments heavily regulated by the FDA or other government entities.
- Self-starter with demonstrable experience authoritatively contributing to projects.
- Flexibility in work schedule to accommodate meetings across multiple time zones.
- Follows policies and procedures as directed.
- Works on issues limited in scope and may escalate to higher-level training administrator when needed.
- Comfortable with attending and supporting a value stream mapping, problem-solving, or kaizen event.
- Exercises judgment within defined procedures and policies to determine appropriate action
- Excellent written and verbal skills.
- Comfortable asking questions and seeking advice and help when needed.
- Able to follow written


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