Administrator
7 months ago
At Lyphe we are on a mission to improve the life of people with unmet medical needs and the role of Patient Administrator is vital to achieving this mission.
We are looking for a Patient Administrator for our Farnborough office on a full time basis (Monday - Friday, 09:00-17:30) to support the patient advisor team, as well as our patients. Patient Administrators have the responsibility of managing our patient appointments to ensure the prescription and preadmissions process is carried out successfully, supporting our patients to receive the best-in-class patient care.
We pride ourselves on being proactive, compassionate and ethical; ensuring that the patients have received the best level of care at all times.
You will get the opportunity to work directly with our patients, pharmacy teams, GP surgeries, authorities representing patients, resolutions team and clinical aftercare team, our team of specialist doctors, GP's and prescribers. The opportunity to learn is endless.
Without the best talent, we cannot help our patients reduce their suffering and live better-quality lives. This is an exciting industry that truly changes people's lives for the better and provides our teams with meaningful responsibilities to really make a difference.
That's why our values are important to us, we can teach you everything you need to know regarding the industry and our processes but we need you to be passionate about:
- **Delivering a best-in-class patient experience** - we set the standard for outstanding service for every patient.
- **Everyday resilience** - we know that blazing trails in a startup industry takes superhuman strength
- **Cannabis being a force for good** - we believe this plant is a medicine that enables better health.
- **Normalizing cannabis** - we support the de-stigmatization so patients can live prejudice free lives.
- **Starting with people** - we put our people first, both our staff and our patients.
**Key responsibilities**:
The job holder will do all things within their skill and ability; specific examples are (but not limited to):
- Maintain thorough and accurate records of all patient data and prescription information, inclusive of notes being added on all platforms in a timely manner
- Liaise with NHS GPs to obtain Summary Care Records on behalf of patients to ensure initial consultations are held to schedule
- Process and track prescription requests to clinical staff
- Complete prescription spreadsheets and communicate script activity to the relevant departments
- Uploading and processing prescriptions to the patient's Pharmacy of choice and document on patient profile
- Proactively communicate with patients at any stage to provide information and updates about any given situation
- To be responsible for ensuring that GDPR regulations and other Company policies are always adhered to
- Comply with CQC regulations, escalating any safeguarding concerns immediately and without delay
- To take responsibility in reporting errors, focusing on delivering consistent quality.
Experience
- Proficient in Microsoft Suite including Word, Outlook, PowerPoint, Excel
- Experienced in handling confidential information
- Experience of working in a fast-paced environment or private healthcare setting is also desirable.
Qualities
- Excellent communication skills, both written and spoken
- Strong relationship management, able to problem solving and find solutions for patients.
- Great attention to detail, organisation and time management skills
- Flexible, adaptable and resilient with the ability to remain calm and confident, supporting others as needed in challenges are faced.
**Equal Opportunities**
Lyphe is an equal opportunities employer. It is our policy not to discriminate either directly or indirectly on the grounds of race, nationality, ethnic origin, gender, marital status, pregnancy, age, disability, sexual orientation, gender reassignment, ethnicity, cultural or religious beliefs. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
**Job Types**: Full-time, Permanent
Pay: £24,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- Are you able to reliably commute to Farnborough, Hampshire for this job?
**Experience**:
- Administrative: 2 years (required)
- CRM software: 1 year (preferred)
Work Location: In person
-
Administrator
8 hours ago
Farnborough, United Kingdom Reed Full time**Job Title: Administrator** **Position: Full time 30-37 Hours** **Location: Guildford** **Salary: £19,000k** Croydon REED Further Education are recruiting a Exams Administrator. Our client is looking for an administrator to help update systems and check compliance documents in their distance learning department. We need someone who is used to working...
-
Administrator
2 days ago
Farnborough, United Kingdom Ignition Technology Full timeAdministrator **Are you looking to develop a career in a rapidly growing and supportive business?** **Do you have Customer Service and Administration experience?** Here at Ignition Technology, we excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business, this is a great opportunity for a person looking...
-
Administrator
8 hours ago
Farnborough, United Kingdom Matchtech Full time**Hybrid working available!** **Location: Farnborough** **Hours: Monday to Friday 37.5hrs** **Rate: £15.38ph** **Contract Length: 9 months** **The role of the administrator will include**: - Gathering information from the retailer network, collating information for solicitors or for customers directly - Dealing with section 77 requests - Acting as a...
-
Administrator
7 months ago
Farnborough, United Kingdom Tate Full time**Administrator - Farnborough** **£26,000** **Immediate Start** **Office based with the chance of Hybrid working once training is completed** **Monday-Friday 09.00-17.00** We are looking an ambitious and driven individual to join our client as an Administrator. You will be joining a collaborative team within a very well established and growing...
-
Administrator
2 days ago
Farnborough, United Kingdom Huntress Full time**Title**: Administrator **Salary**: £25,000 **Location**: Farnborough **Hours**: Full-Time, Permanent position Monday - Friday 8:30am to 5pm, Hybrid working (3 days in the office, 2 days from home) We are looking for a Sales Administrator to join our client's busy team, offering a key and supportive administrative function. You will be responsible...
-
HR Administrator
2 days ago
Farnborough, United Kingdom HighPoint Full timeA great opportunity to join a Group HR function with a headcount of 168 with offices in London and Farnborough. The business operates a Hybrid working model. The position will suit an individual who has experience of providing HR admin support in a small business or an HR function who is seeking a varied and responsible role which provides good career...
-
Administrator
7 months ago
Farnborough, United Kingdom Ignition technology Full time**Are you looking to develop a career in a rapidly growing and supportive business?** **Do you have Customer Service and Administration experience?** Here at Ignition Technology, we excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business, this is a great opportunity for a person looking to establish a...
-
Administrator
7 months ago
Farnborough, United Kingdom Ignition technology Full time**Are you looking to develop a career in a rapidly growing and supportive business?** **Do you have Customer Service and Administration experience?** Here at Ignition Technology, we excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business, this is a great opportunity for a person looking to establish a...
-
Administrator
2 days ago
Farnborough, United Kingdom The Sofa Delivery Company Full time**About you** Excellent written & oral communication skills Problem solver with the ability to act quickly Superior attention to detail Excellent IT skills Multi-task and the ability to prioritise multiple demands. Personable and friendly approach If you feel you have some but not all of the skills we need, but you are passionate about being a part of our...
-
Senior Administrator
6 months ago
Farnborough, United Kingdom QinetiQ Full time**Job Title**: Senior Administrator **Location**: Farnborough **Package**: Excellent Salary + Benefits Package **Role Type**: Full Time / Permanent **Role ID**: SF16001 Role Purpose As a Senior Administrator you will be providing support to the On Site Co-ordination Team. You will be responsible for the functional management and professional...
-
Administrator
8 hours ago
Farnborough, United Kingdom MSX INTERNATIONAL Full time**Administrator** **Up to £27,000 salary, depending on experience** **40 hours per week** **Farnborough** **Are you an Administrator looking for your next challenge?** **MSX International has the job for you!** MSXI are currently seeking a highly motivated, dynamic and experienced Administrator to provide additional Aftersales support within all areas...
-
Administrator
2 days ago
Farnborough, United Kingdom Personnel Selection Full timeDue to additional workload and our continued success we require an additional Quotations Administrator to join our busy team at our Southern Region Head Office in Farnborough reporting into the Supervisor working as part of a team of 7. You will be supporting our field based service engineers with the processing of quotes based on their requirements for...
-
Sales Administrator
10 hours ago
Farnborough, United Kingdom Perfect Placement Automotive Recruitment Full time**Automotive Sales Administrator Required in Farnborough, Hampshire** *** - Salary: Up to £27 - £30k Basic Depending on experience - Hours: 8.30 - 5.30pm, Monday-Friday only. We are currently working with a well-established National Motor Trade Dealer Group who have been operating in our local area for over 20 successful years and counting. Our client...
-
Logistics Administrator
2 months ago
Farnborough, United Kingdom CV-Library Full timeLogistics Co-ordinator / Logistics Administrator Temporary Up to £14.50/hr (37.5 hours per week) Monday – Thursday 8am – 5pm, Friday 8am – 1:30pm Hampshire Are you a Logistics Co-ordinator / Logistics Administrator, looking for a temp to perm position within a global leading Manufacturing organisation? Our client is...
-
Care Administrator
7 months ago
Farnborough, United Kingdom Melody Care Full timeWe are currently seeking a dedicated and organised Care Administrator to join our team. The Care Administrator will play a crucial role in ensuring the smooth operation of our care services by managing administrative tasks efficiently and effectively. This role requires excellent communication skills, attention to detail, and the ability to multitask in a...
-
Care Administrator
7 months ago
Farnborough, United Kingdom Melody Care Full timeWe are currently seeking a dedicated and organised Care Administrator to join our team. The Care Administrator will play a crucial role in ensuring the smooth operation of our care services by managing administrative tasks efficiently and effectively. This role requires excellent communication skills, attention to detail, and the ability to multitask in a...
-
IT Systems Administrator
4 days ago
Farnborough, United Kingdom Spectrum IT Recruitment Full timeIT Systems Administrator required by an established organisation located in Farnborough. The role will involve a mixture of remote and office based work. Key experience - Application and database concepts - Microsoft 365 products - General IT support role - Systems deployment Experience in any of the following areas would be advantageous but is not...
-
Exams Administrators
8 hours ago
Farnborough, United Kingdom Reed Full time**Job Title: Administrator** **Position: Part time (25 - 30 hours per week)** **Location: Farnborough** **Salary: £19,000pa** Croydon REED Further Education are recruiting an Administrator to assist one of our local colleges. **The successful Administrator will have the following skills and qualifications**: - Experience in administration or have been...
-
Branch Administrator
2 days ago
Farnborough, United Kingdom Greg James Full timeProperty Administrator/ PA An opportunity to join a market leading Independent Estate Agency in an administrative PA role. In this role you will be expected to handle the day to day administrative duties for the sales team. This will include raising sales memorandum, uploading and making properties live, etc. Full competent use of Word and Outlook will be...
-
Administrative Lead
2 weeks ago
Farnborough, Hampshire, United Kingdom BRAMAH HR LTD Full timeJob Title: Office ManagerWe are seeking an experienced and energetic Office Manager to lead our administrative operations at our office. The ideal candidate will oversee the daily functions of the law firm, ensuring seamless operations.The selected candidate will lead and manage a team of administrators, fostering a positive work environment and promoting...