Administrative Officer

4 days ago

WestonsuperMare, United Kingdom Ministry of Justice Full time

**Administrative Officer - 65735**
**£21,775**
**Weston-super-Mare**:
There are 7 permanent positions available and 4 Fixed Term Contracts available up to 12 months. These will be offered on a strict merit basis.

Proficient in Microsoft Office Suite desirable.

**Background**

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). NCES responsibilities include the collection of criminal fines. Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**The key purpose of the role**

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. As an Administrative Officer working in the NCES, your role will include general administrative duties and will require you to deal with the general public, defendants and outside organisations sometimes dealing with difficult customers and situations. You may also be required to work in a call centre type environment or directly in the handling of cash and certain related functions.

Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. The Weston-super-Mare office benefits from free all day parking and excellent public transport links.

***
**Key responsibilities**

***
**Administration**

***
- **Preparing papers and files for court.**:

- **Collection of financial impositions imposed by the court.**:

- **Enforcement of financial impositions using designated Fines Officer Powers.**:

- **General photocopying and filing.**:

- **Creating and updating records on in-house computer system and data input.**:

- **Post opening and dispatch.**:

- **Booking, preparing and organising meeting rooms, supporting training courses and other group activities.**:

- **Preparing meeting agenda, joining instructions, handouts etc.**

***
**Drafting**

***
- **Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.**

***
**Operations**

***
- **Conducting Means Interviews with defendant mainly over the phone but face to face in some instances.**:

- **Assisting at Enforcement Courts and hearings, ensuring papers and materials are available and up to date.**:

- **Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.**:

- **Handling counter (face to face), written and telephone enquiries.**:

- **To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.**:

- **To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.**

***
**Processing Casework**

***
- **Including standard documentation and information, court orders, claims, fines, fees, maintenance and fixed penalty tickets.**:

- **Resulting courts accurately, interpreting accurately the information required on a court file.**:

- **To work to workload targets in terms of throughput and accuracy.**

***
**Checking and verifying**

***
- **Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.**:

- **Ensuring compliance and administration documentation meet quality standards.**:

- **Role holders may be required to cross check and validate work completed by colleagues.**

***
**Collecting and assembling information**

***
- **For returns, results, accounts, statements, warrants, statistical analysis, reports etc.**:

- **Work may require interpretation of source materials, preparation

  • Office Administrator

    7 months ago

    Weston-super-Mare, United Kingdom Manucomm Recruitment Full time

    Office Administrator / Project Office Administrator Salary up to £28k DOE Commutable from Glastonbury, Burnham on Sea, Weston Super Mare, Highbridge, Cheddar, Wells, Mark My client is based near Brent Knoll and is an independent company providing specialist engineering services and support within the water treatment Industry. They are now seeking a Project...

  • Administrative Officer

    4 days ago

    Weston-super-Mare, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 244601**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent - Temporary**Length of employment**: - Up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Administrative Officer

    3 days ago

    Weston-super-Mare, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 60303** **£20,965 - £21,488** **Weston-super-Mare**: **Background**: Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within Her Majesty’s Courts and Tribunals Service (HMCTS). NCES responsibilities include the collection of criminal...

  • Administrative Officer

    3 days ago

    Weston-super-Mare, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 219901**Salary**: - £20,965 - £21,488**Grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of posts**: - 2Contents Location About the job **Benefits**: Things you need to...

  • Office Administrator

    6 months ago

    Weston-super-Mare, United Kingdom Regency Purchasing Group Full time

    **Key responsibilities**: - Typing-up customer invoices - Requesting supplier quotes - Liaising with field-based team providing them with office-based support - Updating the CRM (customer relationship management system) - Extracting data and reports from our systems as required - Internal data analysis/benchmarking - Supporting the management and field team...

  • Office Administrator

    7 months ago

    Weston-super-Mare, United Kingdom AMG Heating Service Full time

    **Company description** AMG Heating services is a family run business. Our culture is unique in that we look to prioritise the recruitment and retention of our employees above all other resources. The Company’s main objectives are to provide a professional, safe and high quality service to our customers at all times, to offer all employees the...

  • Office Administrator

    7 months ago

    Weston-super-Mare, United Kingdom Abatec Recruitment Full time

    Abatec are currently looking to recruit a part time Office Administrator for our client based just outside Weston Super Mare. This role is intended to offer Administration support to the Office Manager. **As a Office Administrator, you will be responsible for**: - Day-to-day administration tasks and ensure all work is completed to a high standard -...

  • Office/finance Administrator

    6 months ago

    Weston-super-Mare, United Kingdom Abatec Recruitment Full time

    We are currently looking for an Office Finance Administrator for our client based in Weston super Mare. As an Accounts Administrator, you will play a pivotal role in supporting our clients Accounts team with day-to-day administrative and accounting tasks. The Finance administrator will also be responsible for undertaking financial and reporting tasks...

  • Receptionist/office Administrator

    7 months ago

    Weston-super-Mare, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be working in partnership with an estate agents company based in Weston Super Mare, with the appointment of a Receptionist / Office Administrator to join their close-knit team. The company offer an approachable and honest service, going above and beyond for their customers. With this in mind, they are seeking a confident...

  • Administrative Services Officer

    2 weeks ago

    Weston-super-Mare, North Somerset, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

    Job Title: Clinical Services AdministratorAbout This RoleThis exciting opportunity is available within Avon and Wiltshire Mental Health Partnership NHS Trust, a leading provider of mental health care services. We are seeking a highly motivated and organized Clinical Services Administrator to join our North Somerset CAMHS/LD admin team.The ideal candidate...

  • Sales Office Administrator

    6 hours ago

    Weston-super-Mare, United Kingdom Weston SM LLP - (Protect Signs) Full time

    The Post is to cover for Maternity leave. You will be working as part of the Protect Signs Sales Team in a busy friendly office. Your responsibilities will involve all aspects of order processing, general office administration, answering and taking telephone calls from clients and generally promoting the products and services the company provides. Knowledge...

  • Administration Officer

    6 months ago

    Weston-super-Mare, United Kingdom North Somerset Council Full time

    Job description Banwell Parish Council is a progressive, ambitious council wanting to more fully engage with our community to develop environmentally and financially sustainable local services and a resilient, inclusive community. We are looking for a resourceful and innovative individual, who is able to support the current officers with the great work that...

  • Administrative Support Officer

    2 days ago

    Weston-super-Mare, North Somerset, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

    We are seeking an experienced Administrative Support Officer to join our Clinical Team in North Somerset. As a key member of our team, you will be responsible for providing comprehensive administration and secretarial support to our multidisciplinary teams.Your main responsibilities will include being the first point of contact for the team, handling...

  • Administrator

    6 months ago

    Weston-super-Mare, United Kingdom St. Agnes Retirement Home Full time

    '''Duties''' - Perform various administrative and clerical tasks to support the smooth operation of the office - Answer and direct phone calls in a professional and courteous manner - Manage and organize office files, documents, and records - Assist with data entry and maintaining accurate records in computerized systems - Utilize Google Suite, Microsoft...

  • Administrator

    7 months ago

    Weston-super-Mare, United Kingdom St. Agnes Retirement Home Full time

    '''Duties''' - Perform various administrative and clerical tasks to support the smooth operation of the office - Answer and direct phone calls in a professional and courteous manner - Manage and organize office files, documents, and records - Assist with data entry and maintaining accurate records in computerized systems - Utilize Google Suite, Microsoft...

  • Administrator

    6 months ago

    Weston-super-Mare, United Kingdom Low Carbon Exchange Limited Full time

    **Administrator** Office based administrator to help with the smooth day to day running of the business. Your main duties will include, but not limited to, making telephone calls, liaising and communicating with surveyors and project managers to ensure the smooth running of their projects, word processing, creating and updating spreadsheets, liaising with...

  • Administrator

    7 months ago

    Weston-super-Mare, United Kingdom Low Carbon Exchange Limited Full time

    **Administrator** Office based administrator to help with the smooth day to day running of the business. Your main duties will include, but not limited to, making telephone calls, liaising and communicating with surveyors and project managers to ensure the smooth running of their projects, word processing, creating and updating spreadsheets, liaising with...

  • Administrator

    7 months ago

    Weston-super-Mare, United Kingdom Low Carbon Exchange Limited Full time

    **Administrator** Office based administrator to help with the smooth day to day running of the business. Your main duties will include, but not limited to, making telephone calls, liaising and communicating with surveyors and project managers to ensure the smooth running of their projects, word processing, creating and updating spreadsheets, liaising with...

  • Administrator

    7 months ago

    Weston-super-Mare, United Kingdom FWJ Limited Full time

    **Administrator** Following the award of multiple contracts FWJ Limited are now looking to recruit an Office based administrator to help with the smooth day to day running of the business. Your main duties will include, but not limited to, making and receiving telephone calls, word processing, creating and updating spreadsheets, liaising with clients,...

  • Administrator

    5 hours ago

    Weston-super-Mare, United Kingdom Low Carbon Exchange Limited Full time

    **Administrator** Office based administrator to help with the smooth day to day running of the business. Your main duties will include, but not limited to, making and receiving telephone calls, word processing, creating and updating spreadsheets, liaising with Surveyors on orders and invoicing, chasing information as required and some filing. The role is...