Administrative Services Officer

2 days ago


WestonsuperMare, North Somerset, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
Job Title: Clinical Services Administrator

About This Role

This exciting opportunity is available within Avon and Wiltshire Mental Health Partnership NHS Trust, a leading provider of mental health care services. We are seeking a highly motivated and organized Clinical Services Administrator to join our North Somerset CAMHS/LD admin team.

The ideal candidate will possess exceptional communication skills, able to effectively interact with referrals, liaise with nurses, medics, GPs, service users, their families, and advocates. They should have excellent administration and organizational skills, a good working knowledge of all Microsoft Office systems, and be willing to undertake training in other software packages, including our electronic patient record system, IAPTUS.


Key Responsibilities
  • Communication and Referrals: Develop strong relationships with service users, carers, GPs, and clinical staff to facilitate effective communication and referral processes.
  • Patient Data Entry: Accurately input patient data into our electronic patient system, ensuring up-to-date records.
  • Meeting Coordination: Arrange and attend meetings, taking minutes as necessary to maintain clear communication among team members.
  • Correspondence and Reporting: Type accurate and professional patient-related correspondence and reports.

This role involves working collaboratively with our clinical teams to prioritize and organize your own workload, sharing administrative tasks to ensure efficient support.


Person Specification

To succeed in this position, you must have:

  • A minimum of one year of administration experience, preferably within an NHS setting.
  • Proven admin experience within a healthcare/social care setting.
  • Familiarity with Microsoft packages, specifically Word and Excel.

Salary: £30,000 - £35,000 per annum.



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