Surgical Secretary, Band 3- Colorectal Surgery

5 months ago

Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

KNOWLEDGE, SKILLS & EXPERIENCE - Educated to GCSE grade C or above (or equivalent) in English & Maths - IT experience of Microsoft Office packages - IT capable to ensure proficient use of hospital computer systems - An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls - Proven organisational skills with the ability to prioritise workload and ability to work to deadlines in line with Trust targets - Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar - Good interpersonal skills for dealing with people internal and external to the organisation - Ability to work flexibly within a team - Ability to work quickly and accurately - Ability to use own judgement and initiative as appropriate GENERAL DUTIES - Providing a comprehensive secretarial support to a busy consultant surgeon whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations. - Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Secretarial Supervisor. - Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.
- Overseeing and managing elective waiting lists for inpatient and outpatient care alongside the utilisation of theatre lists. - Checking of clinic outcomes to ensure accuracy - To work with the Central Booking Office to ensure that clinics are utilised to capacity. SPECIALITY SPECIFIC SUPPORT - Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc - Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor. - Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc.

This may include setting up training days, teaching sessions, organising visitors, etc. - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals etc SERVICE IMPROVEMENT - Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Regular audit of data is undertaken and decisions can then be made by the department/team as to appropriate service improvements. - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
- As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. TEAM WORKING - To work cohesively with colleagues to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards - To cover colleagues during absences/annual/sick leave as directed by lead management. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertaking routine office duties including electronic note tracking, photocopying, faxing, and filing of correspondence and results and maintenance of records - Assist in the training and induction for new and existing colleagues - Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently.
- Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager. COMMUNICATIONS & WORKING RELATIONSHIPS - Medical staff both junior and senior including consultants - Nursing staff - Patients, carers and relatives - Other medical secretaries/ward clerks - Outpatient staff - Health Records - Pathology - Radiology - GPs and GP practices - Management, including Lead Co-ordinator and General Management team - Other NHS organisations - External bodies, such as solicitor practices, DVLA, social services, police, coroner's office etc PERSONAL DEVELOPMENT - Fully participate in the Trusts appraisal system review and personal development planning process on an annual basis (for an apprentice this may be more often) - Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process - Achieve and demo

  • Surgical Secretary, Band 3- Colorectal Surgery

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you relish a challenge and have a passion for helping others, an exciting opportunity has arisen for a Surgical Secretary within the Colorectal Surgery team at Gloucestershire Hospitals NHS Foundation Trust. This is a permanent post, 35 hours per week, working Monday to Friday. You will be the first point of contact for patients, our multi-professional...

  • Trust Registrar in Colorectal Surgery

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    This is an opportunity to work in a supportive team in a very busy DGH with a great reputation for training. You will be working alongside several other registrars and will have opportunities to experience laparoscopic and open colorectal surgery in addition to potentially observing/assisting with robotic cases as this is in development. PLEASE NOTE THIS...

  • Healthcare Assistant

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Surgical Pre-assessment is a busy unit predominantly based in Cheltenham General Hospital but some sessions are held in Gloucester will be required. We assess patients from a variety of specialties including Urology, Breast, Gynaecology, Colorectal, Upper GI, Vascular, Head and Neck and Orthopaedics. With waiting lists expanding due to Covid the unit is...

  • Healthcare Assistant

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Surgical Pre-assessment is a busy unit predominantly based in Cheltenham General Hospital but some sessions are held in Gloucester will be required. We assess patients from a variety of specialties including Urology, Breast, Gynaecology, Colorectal, Upper GI, Vascular, Head and Neck and Orthopaedics. With waiting lists expanding due to Covid the unit is...

  • Team Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Great care can change everything. At Gloucestershire Hospital NHS Trust we want to deliver outstanding care. The Medicine Division provides unscheduled, specialty and planned care services across a variety of medical specialties on both the main hospital sites in Cheltenham and Gloucester. This includes emergency services, inpatient acute care,...

  • Medical Secretary Band 3

    7 days ago

    Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Title: Medical Secretary Band 3 - Haematology ProfessionalGloucestershire Hospitals NHS Foundation Trust is seeking a highly skilled and motivated Medical Secretary to join our busy Haematology team. The ideal candidate will have excellent communication and administrative skills, with a proven ability to work in a fast-paced environment. The role will...

  • Medical Secretary, Band 3

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Title: Medical Secretary, Band 3 - Haematology SpecialistWe are seeking a highly skilled and experienced Medical Secretary to join our busy Haematology team at Gloucestershire Hospitals NHS Foundation Trust. The successful candidate will be responsible for providing administrative support to our team of Haematology consultants and doctors, ensuring the...

  • Education Fellow

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity for an enthusiastic surgical trainee to undertake an important role within our Trust. The aim is to enable you to develop competences and engage in formal training in medical education while gaining further experience in elective and emergency General Surgery. You will be key to enhancing the training of foundation doctors,...

  • Team Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    To provide full secretarial and administrative support to the Matron Team within the Medicine Division - Use initiative to prepare drafts of correspondence and reports, seeking approval before sending out - Manage and maintain diaries and appointments, including arranging meetings and visits - To prepare agendas and minute all meetings chaired by the Matron...

  • Medical Secretary

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Permanent position, 30 hours a week The post-holder will provide an efficient, confidential and professional secretarial service to 2 consultants and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners...

  • Neurology Medical Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The Neurology team are looking to welcome a motivated, organised, and efficient secretary into the Neurology Support Team. The post-holder will provide an efficient, confidential and professional secretarial service to the medical staff and their supporting team. This will include administration and secretarial support to enable provision of patient care and...

  • Medical Neurology Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The Neurology team are looking to welcome a motivated, organised, and efficient secretary into the Neurology Support Team. The post-holder will provide an efficient, confidential and professional secretarial service to the medical staff and their supporting team. This will include administration and secretarial support to enable provision of patient care and...

  • Clinical Endoscopist Team Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Clinical Endoscopist Team Secretary, Band 3 (22.5 hours a week) An exciting opportunity has arisen for a Clinical Endoscopist Secretary within the Medicine Division at GHNHSFT. Within the Trust we provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are...

  • Medical Neurology Secretary, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Team-working - To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient...

  • Surgical Secretary

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    KNOWLEDGE, SKILLS & EXPERIENCE Educated to GCSE grade C or above (or equivalent) in English & Maths IT experience of Microsoft Office packages IT capable to ensure proficient use of hospital computer systems An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all...

  • Bank Secretary

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Please see JD and Person Spec for full information and contact us if you have any further questions. The post holder will provide an efficient, confidential and professional secretarial service to departments. Tasks will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with...

  • Trust Registrar in Colorectal Surgery

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Ward work and supervision of F1s/Core Trainees On call duties Outpatient clinics under supervision Theatre sessions You will need to have completed core surgical training or equivalent and be capable to managing the surgical take at registrar level with support from a consultant. See job advert.

  • Admissions Coordinator, Band 3

    5 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The purpose of this role is to help navigate patients along their pathway from referral to treatment. The duties of this role include diary management, booking surgery appointments, arranging pre-operative assessments, chasing investigations and results, and coordinating outpatient appointments. The post holders will be expected to liaise and communicate as...

  • Medical Secretary, Band 3- Haematology

    2 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary We are seeking a Full Time Medical Secretary to join our busy Haematology team in Gloucestershire Hospitals Trust. (Mon-Fri) If you are interested in working in a busy, hardworking but friendly team, then this role might be the one for you! Ideally you will be familiar with secretarial and/or admin processes within the NHS, however...

  • Clinical Psychologist Specialist Weight Management

    2 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary Clinical Psychologist in Trauma/Weight Band 8a within a Tier 3 Specialist Weight Management Service. Part time hours would be considered with a minimum of a week. For the right candidate a band 7-8a progression post would also be considered. Do you love groups and like to innovate? This is an exciting opportunity to lead on developing and...