Community Paediatrics Team Administrator

3 weeks ago

BurtonOnTrent, United Kingdom Midlands Partnership NHS Foundation Trust Full time

We currently have a vacancy for a Team Administrator within our Community Paediatrics Admin Team at Cross Street Clinic, Burton-on-Trent, for maternity cover initially for 6 months with a potential to increase up to 12 months.

This key role will be to provide a comprehensive admin support to the Community Paediatrics Team. Your main duties will include answering and directing phone calls, audio typing of confidential clinic letters, booking Paediatrician and Nurse clinics, coordinating meetings and appointments, opening and scanning post, processing referrals, using IT systems (i.e. Rio) and dealing with general enquiries. You should have relevant experience in these areas.

You will need to be self-motivated, able to manage your working time effectively and have excellent communication skills. You will also have a good level of education (including English and Maths) and RSA level III typing qualification or equivalent experience.

For more information about the post, please contact Jan Miller on 01785 221664.
- You will provide a confidential and efficient secretarial and administrative support to the Community Paediatric team, providing reception cover when required.
- Be able to maintain electronic diaries for clinical and non-clinical activities including the arrangement of appointments and clinics for clinicians, as required.
- You will ensure patient personal details are constantly updated and accurate and that patient records are tracked in accordance with Trust requirements.
- You will be expected to be able to prioritise your work and meet deadlines in order to fulfil the requirements of the post.
- Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations, communicating to both internal and external service users.

Working for MPFT

MPFT provides physical and mental health care, learning disability, and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. In addition, we provide services on a wider regional and national basis. We serve a population of 1.5 million and employ around 8,500 members of staff.

By joining MPFT you will become part of a diverse and inclusive team who are empowered and supported to deliver care in a way which is consistent with our values:

- putting people at the heart of what we do
- empowering people to improve care and wellbeing
- delivering better health, better care in partnership

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals. All have an equal chance of success in achieving a role with us.

We will support your career development and progression. Membership of the excellent NHS pension scheme, generous maternity, paternity, adoption leave, pay and the option for flexible working. You will receive up to 27 days annual leave (increasing to 33 days) and the opportunity to purchase additional annual leave.

We are also proud to have a choice of staff networks that help you meet like-minded people.

The Community Paediatrics Service consists of Community Paediatricians, nursing staff and a nursery nurse team, all of whom are supported by a centralised administration team. The service works with parents / carers and other health professionals, and providers of care to deliver medical assessment, investigation and management for children and young people within the South of Staffordshire. Children under the care of the service present with a range of conditions requiring community medical support. In addition the service also delivers Child Protection Medical Assessments, Initial Health Assessments as part of the delivery of care to Looked after Children and provides Adult Health assessments for the Adoption process.

We are passionate about providing an outstanding joined up care for our service users and their families and are always looking at ways to develop and improve the service. As a member of the Community Paediatric team you will work closely with the Community Paediatricians and the team of Specialists Nurses as well as the wider multi-disciplinary team to provide outstanding care and interventions to support the child and their family.

You will be competent and proficient in delivering the requirements of the role working as part of a multi-disciplinary team with children and young people within the Community Paediatrics Service. You will be able to demonstrate the Trust’s Values and Behaviour Framework at all times. You may be required to work in a variety of settings. You will provide an efficient administrative support to the team, whilst also supporting the clinical team within the clinic setting.
- Provide a confidential administration support as required including minute taking, organising meetings, collating and maintaining dat

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