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Receptionist - Paediatric Clinic
5 months ago
An opportunity has arisen for a flexible and motivated individual to join our Paediatric Outpatient team at Burton Hospital as a Receptionist.
You will support the outpatient nursing and medical team in providing excellent patient care by being the first point of contact within Paediatric Outpatients.
You should have a flexible approach to working and possess first class customer service skills. It is essential that you possess good organisational skills and have a good standard of English.
Experience with the Meditech V6 system would be advantageous. You would be expected to manage the reception area, book in patients and liaise with patients and their families via the telephone so excellent interpersonal skills are required.
We are a small dynamic team here in the children's clinic. We look for loyalty and hard working team members to ensure the smooth running of the department.
- Provide a high standard of administrative support in own departmental area, booking in patients using Meditech
- To ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
- Undertake general administration duties in respect of own department requirements
- Prioritise own work schedule, to ensure an efficient and timely output within all areas of responsibility, to assist in achievement of quality and audit standards.
- Ensure timely delivery of regular and ad hoc, data / information requested by the management team, producing reports as required
- Awareness and understanding of sensitive information, ensuring strict confidentiality at all times
- Assist in the supply of stationery and office items for the department, as required.
**Interview date**: 04 July 2023
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
**In return we will offer**:
- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
**Key Facts about our Trust**:
- Our hospitals see more than 4,000 outpatients daily
- We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
- An average 860 patients are seen in A&E every day - 6th largest in the country
- Our hospitals admit more than 220 emergency patients daily.
- We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
- We are one of only 5 Trusts nationally with more than 50 operating theatres
- We carry out more than 300 elective procedures each working day
