Receptionist
6 months ago
**Base**: Cross Street Clinic, Cross Street, Burton on Trent, DE14 1EG
**Pay scale**: Band 2
We currently have an exciting opportunity for a receptionist to join our CAMHS team based in Burton.
You will be responsible for providing confidential and efficient receptionist support to the CAMHS. You will be expected to follow instructions, prioritise your work and demonstrate initiative in order to fulfil the requirements of the post within prescribed parameters and following guidance from supervisors.
Excellent interpersonal and communication skills are essential plus an ability to deal with sensitive phone calls and be a key member of the team.
You will be required to utilise a personal computer for word processing and database management.
You will need to be self-motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able work independently as well as being a good team player, with excellent communication and accuracy skills.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by
- Supporting your career development and progression.
- Excellent NHS Pension scheme
- Generous maternity, paternity, adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccination every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
To provide general administrative services to support the smooth running of clinical services including:
1.1. Typing letters and reports
1.3. Preparing letters for external posting (letters in envelopes, franking)
1.5. Uploading paper documents onto the RiO clinical system.
1.6. To prepare paperwork/information for health promotion events including campaigns and service promotion within a variety of mediums, particularly utilising virtual platforms such as websites and social media.
1.7. Making bookings and cancellations e.g. training places, rooms and interpreters.
1.8. Receive, sort and distribute internal and external mail.
1.9. Monitoring of an individual or team inbox and sign post accordingly.
1.10. To deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
1.11. Dealing with patient/public enquires about services - liaising with professionals where required and escalate as appropriate.
1.12. Providing cover for other administrative colleagues during staff absence.
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