Imaging Support Facilitator
4 months ago
We are looking for enthusiastic and motivated individuals to join our friendly and busy department. If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you.
Below outlines all tasks completed by the secretary team, these jobs will be split between the team. We welcome all applicants with PA and secretary experience, with good exposure to the entire Radiology department.
Work as part of the imaging appointment booking team, liaising with clinicians and patients to negotiate the most suitable appointment date and time for Interventional Radiology procedures.
Provide an efficient and effective administration service to the Interventional Radiology team including admitting, discharging and transferring patients.
Ensure patient confidentiality is maintained at all times in accordance with the Data Protection Act and Trust policy.
Understand the implications of the Health and Safety at Work Act and ensure a safe working environment for patients, staff and visitors according to the Trusts’ Health and Safety Policy.
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Use initiative to provide confidential secretarial and administrative duties for Consultant Radiologists and Management Team
Use personal judgement when covering the help desk. This includes: accessing and issuing diagnostic reports to authorised personnel and addressing doctors queries regarding film reporting.
Be the contact point in the Radiology Department regarding the Multi-Disciplinary Team (MDT) meetings
Administer X-ray seminar room diary
Disseminate information to staff as instructed by the Consultant Radiologists
Prepare and handle correspondence as required by the Consultant Radiologists or Management Team
Support the Consultant Radiologists and Management Team in the development of care pathways
To ensure a co-ordinated approach to service delivery on both sites to promote good working relations
Support the administration process for private patient diagnostic reports for income generation to the department
Assist in monitoring levels of stationary and non-stock items. Accept delivery of stationary and non-stock items, but not as authorised signatory
Order items of stock and non-stock as required by the management team.
Assist and take minutes at Imaging meetings as required
Continually monitor and suggest improvements to departmental policies and protocols with an aim to improving the service and ensuring the highest standards are met
Assist the Code 5 co-ordinator in ensuring any unexpected urgent reports are tracked and actioned in an appropriate timescale.
Access Somerset register to assist with Imaging Two Week Rule monitoring
**Additional team duties are as follows**:
To regularly review Radiologists’ availability and extra commitments and in conjunction with the rota administrator work towards ensuring an accurate and satisfactory rota
Demonstrate effective management of time and resources
Provide cover for sickness and annual leave for other Support Facilitators, when required
To participate in education, training and induction policies
To participate in individual performance reviews and personal development
To support the department and organisation by carrying out any other duties as qualified and able
To be available to work at both Ashford and St. Peter’s Hospitals
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