Radiology Apointment Facilitator
5 months ago
We are looking for enthusiastic and motivated individuals to join our friendly and busy department.
If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you.
You will work in the Radiology department, on the reception desk, answering the phone and booking Imaging appointments. This role will be based across all sites, with full training provided.
You will be an experienced self-starter with proven administrative skills, with an ability to efficiently and effectively prioritise a fluctuating workload. Flexibility and resilience is key in this role.
Work as part of the imaging appointment booking team, liaising with clinicians and patients to negotiate the most suitable appointment date and time for all Radiology procedures.
Provide an efficient and effective administration service to the Radiology team and wider service department.
Ensure patient confidentiality is maintained at all times in accordance with the Data Protection Act and Trust policy.
Understand the implications of the Health and Safety at Work Act and ensure a safe working environment for patients, staff and visitors according to the Trusts’ Health and Safety Policy.
Participate in an extended working day rota if implemented.
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Record all patients onto the patient administration system (Cerner) and Computed Radiology Information System (CRIS) ensuring data accuracy and highlighting any urgent referrals.
Use initiative to provide an efficient administrative service for the Radiology team.
Use judgement and decision-making skills to offer and negotiate the most suitable appointment date and time for patients through the Radiology Information System (CRIS). Ensuring all appointment slots are fully utilised to maximise departmental capacity.
To deal with telephone enquiries regarding Radiology appointments, ensuring patient confidentiality is maintained.
Attend patients when they attend their appointments on the patient administration system (CRIS).
To deal with written and telephone enquiries concerning amending imaging appointments.
To assist the wider Team in cancelling and rearranging imaging appointments.
To deal with patient queries and anxieties in a sensitive and caring manner. To communicate with distraught and angry patients in a calm and reassuring manner, whilst being understanding, helpful and attentive.
May be required to contact the referring clinicians if patients do not respond, to check if they still require the examination.
**General Duties**:
To liaise with Superintendents and Nursing Sisters to book “special” procedures involving multi-professional teams.
To deal with doctors queries regarding patients’ appointments as is deemed appropriate.
To advise patients on waiting list times as appropriate.
To open incoming post; sort, distribute and prioritise into job allocation.
To check levels of stationary and other non-medical items. Order as appropriate.
To participate in Service Improvement.
-
Radiology Apointment Facilitator
5 months ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are looking for enthusiastic and motivated individuals to join our friendly and busy department. If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you. You will work in the Radiology department, on the reception desk, answering the phone and booking Imaging appointments. Work as part of...
-
Radiology Appointment Coordinator
4 weeks ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation... Full timeRadiology Appointment Facilitator Job DescriptionWe are seeking a highly organized and detail-oriented Radiology Appointment Facilitator to join our team at Ashford & St. Peter's Hospitals NHS Foundation Trust.Key Responsibilities:Record all patients onto the patient administration system (Cerner) and Computed Radiology Information System (CRIS) ensuring...
-
Radiology Appointment Coordinator
4 weeks ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation... Full timeRadiology Appointment Facilitator Job DescriptionWe are seeking a highly organized and detail-oriented Radiology Appointment Facilitator to join our team at Ashford & St. Peter's Hospitals NHS Foundation Trust.Key Responsibilities:Record all patients onto the patient administration system (Cerner) and Computed Radiology Information System (CRIS) ensuring...
-
Radiology Department Administrator
3 weeks ago
Chertsey, Surrey, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Radiology department as an Administration Facilitator.This role involves working on the reception desk, answering phone calls, and booking Imaging appointments. You will be responsible for ensuring patient confidentiality is maintained and providing an efficient...
-
Radiology Department Administrator
3 weeks ago
Chertsey, Surrey, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Radiology department as an Administration Facilitator.This role involves working on the reception desk, answering phone calls, and booking Imaging appointments. You will be responsible for ensuring patient confidentiality is maintained and providing an efficient...
-
Radiology Department Administrator
4 weeks ago
Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation... Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Radiology department as an Administration Facilitator.This role will involve working on the reception desk, answering phone calls, and booking Imaging appointments. You will work across all sites, with full training provided.The successful candidate will have excellent...
-
Radiology Department Administrator
4 weeks ago
Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation... Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Radiology department as an Administration Facilitator.This role will involve working on the reception desk, answering phone calls, and booking Imaging appointments. You will work across all sites, with full training provided.The successful candidate will have excellent...
-
Imaging Support Facilitator
5 months ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are looking for enthusiastic and motivated individuals to join our friendly and busy department. If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you. You will work in the Radiology department, booking Imaging appointments and providing an effective and efficient administration...
-
Imaging Support Facilitator
5 months ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are looking for enthusiastic and motivated individuals to join our friendly and busy department. If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you. Below outlines all tasks completed by the secretary team, these jobs will be split between the team. We welcome all applicants with PA...
-
Pacs System Administrator
5 months ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeAshford & St. Peter’s Hospitals NHS Trust is formed from two acute District General Hospitals (roughly 10 miles apart) with a 450 bed capacity. The Imaging Department comprises of approximately 140 staff with an activity of 250 000 patient examinations per year. The Trust has the Sectra PACS, Magentus RIS and Cerner Millennium EPR. We actively encourage...
-
Associate Director of Operations
4 months ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are seeking to appoint an Associate Director of Operations for the Division of Diagnostics, Therapeutics and Cancer Services (DTC), at Ashford and St Peter’s NHS Foundation Trust. We are seeking an experienced and dedicated professional who can demonstrate a successful track record of delivering effective healthcare services as a senior manager in a...