Customer Service Clerk Entry Level

3 days ago


Wednesbury, United Kingdom SF Recruitment Full time

SF Recruitment are recruiting for a Customer Service Clerk (Entry Level) for a business based in Wednesbury.
Monday - Friday 8am - 5pm or 9am - 6pm
Salary - £18,000 - £22,000 (depending on experience).
A unique opportunity to work in the customer service department of a very busy transport company, which is in a period of growth.
Over time you will be exposed to all aspects of transport - from Collection/Warehousing/export/ Customs/right through to final mile delivery and then what happens after.
Daily Duties
Freight Forwarding
Booking in jobs to the warehouse on our computer system and acknowledging bookings with customers.
Booking collection requests onto the system and passing on to transport.
Answering customer requests, POD requests etc.
Account management.
General office duties - Phones/etc.
Data Entry
Raising KPIS.
Frontline with customers.
Working closely with Hauliers and subbies.
Agreeing costs/Passing invoices



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