Appointments Clerk

**Join Our Team as an Appointments clerk in Wednesbury, working 37.5 hours per week with a salary of up to £23,000**

Are you ready to be the backbone of a thriving business? We're on the lookout for a dynamic and organised individual to join us as an Appointments clerk.

At Tersus, we're not just about business - we're about building relationships, driving success, and creating lasting impact in our community. As leaders in risk and compliance, we're passionate about what we do and the people we serve.

**Requirements**:
**What will you be doing?**
- Assist with the day-to-day duties of Administration and Operations
- Schedule and book work with clients, ensuring the field staff diaries are planned efficiently
- Report production and report checking
- Issuing reports and certificates to the clients to ensure deadlines are met
- Updating internal and client data bases
- Understand planning KPI’s

**What do you need?**
- Previous experience in a similar position would be beneficial
- Excellent communications skills both written and verbal
- IT literate with experience using Microsoft Windows, Word and Excel
- Excellent verbal, written, communication and interpersonal skills
- Keen, motivated and reliable
- Professional phone manner, friendly and approachable personality
- High attention to detail and accuracy
- A methodical approach to paperwork and general office procedures

**Benefits**
- 23 days of annual leave plus bank holidays - increasing to 25 with length of service.
- 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
- Life Insurance offered after 6-month service
- Enhanced Sickness, Bereavement, Maternity and Paternity pay.
- Employee Assistance Programme for all personal concerns, finance, home etc
- Up to 5 paid counselling sessions.
- Pension salary sacrifice scheme resulting in National Insurance savings.
- Annual pay reviews
- Accredited mental health first aiders available for confidential help and support.
- Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
- Free Mortgage Advice
- Referral bonus payments of £2000 for every successful asbestos surveyor*
- Length of Service awards at key milestones starting at 5 years.
- Lots of progression and development opportunities.

**If you're ready to join a winning team and advance your career, we'd love to hear from you