Correspondence Officer

2 weeks ago

Lawrence Hill, United Kingdom Planning Inspectorate Full time

**Details**:
**Reference number**:

- 338072**Salary**:

- £28,288 - £29,860- Salary and Pension contribution to be pro-rated to 18.5 hours per week- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- PINS - Strategy**Type of role**:

- Administration / Corporate Support
- Governance**Working pattern**:

- Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, South West England, BS1 6PNAbout the job

**Job summary**:
As Correspondence Officer you will co-ordinate the Planning Inspectorate’s timely and accurate response to Ministerial/Official Correspondence and Parliamentary Questions. You will oversee the process from when correspondence is received through to submitting the response. This will involve assigning it to the relevant area of business for drafting, checking for editorial quality and gaining the necessary approvals. You will promote excellent customer service and ensure correspondence is accurate and up to date by supporting insights analysis, preparing lessons learned and staying aware of key issues in the organisation and sector.

The Corporate Strategy and Reporting Team ensures the Planning Inspectorate has effective strategy management in place, underpinned by delivery plans and reporting processes. The team support decision-making to facilitate service delivery across the organisation.

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers

**Job description**:
The role of Correspondence Officer suits a motivated and focused individual who enjoys working collaboratively with others. You should be able to work to tight deadlines, have effective organisational skills and be confident communicating with a variety of different colleagues and external stakeholders. You should be curious and inquisitive about the organisation and be able to quickly match correspondence with the right stakeholders. This role suits an individual who can work independently and make decisions on when to follow up on issues directly, and when to escalate them.

This is a part time role, your hours will be 18.5 hours per week split over, ideally 5 days per week (although 4 days per week may be considered).

**Office Attendance**

**Person specification**:
**Essential Criteria**
- Effective organisational skills, working quickly and accurately
- Experience of working to tight deadlines and managing competing demands, using initiative and professional judgement to determine priorities
- Experience of building effective working relationships with internal and external stakeholders. Be curious and inquisitive about the organisation and able to quickly match correspondence with the right stakeholders
- Ability to work independently and make decisions on when to follow up on issues directly and when to escalate to your manager
- Excellent communication (written and verbal) and influencing skills with stakeholders at all levels
- Experience of handling sensitive information, including awareness of information management legislation

**Desirable Criteria**
- Broad understanding of the work of the Planning Inspectorate
- Experience of either implementing new working procedures/processes or adapting and updating existing processes

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Making Effective Decisions
- Delivering at Pace
- Working Together

**Benefits**:

- Alongside your salary of £28,288, Planning Inspectorate contributes £7,666 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
- A working culture which encourages inclusion and diversity.
- 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.
- Generous family friendly policies.
- Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.

For full information see our Benefits information pack.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**Application**
- ** Experience of building effective working relationships with internal and external stakeholders. Be curious an

  • Administrative Officer

    3 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 311720**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Admin Officer

    1 week ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 324829**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Administrative Officer

    4 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 275100**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...

  • Administrative Officer

    3 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 270185**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 5Contents Location About the job **Benefits**: Things you need to...

  • Administrative Officer

    2 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 277706**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Administrative Officer

    2 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 302298**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Administrative Officer

    2 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 296050**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Admin Officer

    7 days ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    Details:Reference number:Salary:- £22,940 A Civil Service Pension with an average employer contribution of 27%Job grade: Administrative OfficerAOContract type: PermanentType of role: Operational DeliveryWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:8ContentsLocationAbout the jobBenefits:Things you need to...

  • Admin Officer

    1 week ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    Details:Reference number:Salary:- £21,775Job grade: Administrative Officer AOContract type: PermanentType of role: Operational DeliveryWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:7ContentsLocationAbout the jobBenefits:Things you need to knowLocation This position is based at BRISTOL CIVIL JUSTICE CENTRE BRISTOL,...

  • Executive Support

    3 weeks ago

    Lawrence Hill, United Kingdom Planning Inspectorate Full time

    **Details**: **Reference number**: - 263704**Salary**: - £21,959 - £28,064- Personal Assistant (£21,959 -£23,253 ) and Executive Support (£26,586 - £28,064)**Job grade**: - Administrative Officer - Executive Officer**Contract type**: - Permanent**Business area**: - PINS - Strategy**Type of role**: - Administration / Corporate Support -...

  • Probation Services Officer X 10

    2 weeks ago

    Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264801**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...

  • Probation Services Officer

    3 weeks ago

    Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 293426**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things...

  • Court Usher

    2 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 337588**Salary**: - £21,149- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    1 week ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 297137**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    7 days ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 291581**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    1 week ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 308627**Salary**: - £21,149**Job grade**: - Administrative Assistant- MOJ Grade AA**Contract type**: - Fixed Term**Length of employment**: - For a period Up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    4 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 262420**Salary**: - £19,932**Job grade**: - Administrative Assistant- AA**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    2 weeks ago

    Lawrence Hill, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 271055**Salary**: - £19,932**Job grade**: - Administrative Assistant- AA**Contract type**: - Fixed Term**Length of employment**: - Fixed Term Contract up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Receptionist - Bristol & South Glos Pdu

    2 months ago

    Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 262770**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 8Contents Location About the...

  • Receptionist - Bristol & South Glos

    2 months ago

    Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 298991**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 5Contents Location About the...