Administration Co-ordinator

3 weeks ago

Aylesbury, United Kingdom Kiwa Full time

Job Summary: Kiwa IFC Certification is looking for an Administration Co-Ordinator to join their friendly and fast-paced Admin team for a 6 month fixed term contract. This role will help to support the team of inspectors/auditors delivering the requirements to our certificated companies across both installer and manufacturing businesses and well as providing customer service support to these clients. Kiwa, is a global top 20 leader in Testing, Inspection and Certification. Our company motto is: We create trust. We want you to trust us with becoming your employer of choice. We offer excellent training and development opportunities, the freedom to do your job as you see fit and we are a respectful and diverse company that employs over 10,000 Kiwans worldwide. About the role:

- Handling of new enquiries from both existing and potential new clients
- Support auditors/inspectors/Sub-Contractors with projects as required
- Customer service support to IFCC clients across all areas.
- Maintenance of accurate and up-to-date Client records on the company’s management system
- (Deltek-PIM) and the company’s website portal database
- Coverage of incoming calls for IFCC
- Support and cover to other members of the IFCC Operations Team
- You may be required to undertake other tasks not listed here to fulfil business needs

Do you have what it takes?:

- Experience in a similar role and / or NVQ Level 3 or equivalent qualification in a related discipline
- Be able to produce neat, high-quality work with excellent attention to detail
- Be flexible, proactive and enthusiastic, with the ability to prioritize work and work under pressure
- Be able to work in a fast and efficient manner
- Be an efficient computer user, with solid experience with MS Office
- Be able to work under own initiative
- The ability to work cohesively with all stakeholders for a mutual outcome
- Aptitude for accuracy
- Experience of B2B and C2B and CRM systems would be advantageous

What can you expect from us in return?:

- up to £26,000
- 25 days holiday + Bank Holidays
- 37.5 hours a week, Mon-Fri
- Family Leave - generous enhanced maternity/adoption/shared parental leave - first 6 months full pay maternity/adoption and shared parental leave & 2 weeks full pay paternity leave
- Holiday Buying Scheme
- Milestone Recognitions: Holiday allowance increases, certificates of recognition, unpaid and paid sabbaticals, charity donations, personal gifts, recognition dinners, and retail vouche
- Welcome pack
- Salary Reviews
- Company Bonus Scheme
- Enhanced Pension
- Life Assurance (4x Annual Salary)
- EAP - Free, independent Employee Assistance Programme, offering confidential information, support, advice and counselling, 24 hours a day, 7 days a week, 365 days a year
- Cycle to Work Scheme
- Eye Care Vouchers

**Why work at Kiwa?**

We achieve results. Our values run through our business; ‘We ARE Kiwa’, Ambitious, Reliable and Engaged. That is how we interact not only with our colleagues and customers, but everyone we meet. We embrace the personal development of all our colleagues, we will encourage you to be ambitious, explore new ideas and help make our world a safer, more sustainable place. You will work within an organization that is very dynamic and in which you have all the space to maximally develop yourself.

Kiwa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We fully take advantage of the flexibility we have to hire Kiwan’s from around the world and from any background. We give our team a work environment free from prejudice, discrimination, and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us, and we don’t tolerate behaviours that don’t follow these values.

Are you interested in the Administration Co-Ordinator position and feel this role will suit you? Please do not hesistate to apply

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