Fast Fit Centre Mananger

2 weeks ago

Wigan, United Kingdom Perm Placements Ltd Full time

**Fast Fit Centre Manager**

**Perm Placements Ltd **are working on behalf of our prestigious client, who are experts in vehicle servicing, MOT's & repairs. Established for 15 years, they now have over 30 autocentres nationwide offering their customers simple, transparent pricing and a service that is second to none. they are 100% committed to customer satisfaction and are proud to be a Trusted Trader.

Our client is looking for an enthusiastic, innovative, and dynamic multi-disciplined, **Fast Fit Centre Manager **to join there Wigan team.

**Fast Fit Centre Manager - Wigan**
- Salary - up to £36,000 pa based on five days out of six plus overtime paid for working your sixth day.
- Location performance bonus annually up to circa £10,000
- Location - Wigan.
- Hours - 45 hours per week 9 hours per day between 08:30 and 17.30 Monday - Friday 08.00 and 17.00 Saturday.
- PPE and uniform all supplied.
- 22 days annual leave plus bank holidays

**What you will need**

**Required criteria.**
- NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, or time served experience.
- A minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.
- Basic vehicle diagnostic skills
- A relevant industry qualification (desirable)
- A full UK driving licence
- Ability to get along with colleagues and customers alike.
- Team player, committed to helping people.

**About the role**

Do you have previous management experience and a passion for customer relations?

Can you adapt yourself to deal with changing priorities and varied workstreams?

Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties.

This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.

**Centre Manager responsibilities will include**:

- Being proactive in achieving and/or exceeding sales targets and operating budgets.
- Driving the quality and consistency of customer service.
- Ensuring transaction and customer satisfaction targets are achieved.
- Efficiently managing any customer complaints.
- Effectively managing the team and resources to build a strong reputation for our brand within the local area.
- Managing all stock and ordering requirements.
- Being involved with the development of the Centre, including PR and marketing to raise business profile.

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Free On-site parking

**Supplemental pay**:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**INDPC**

**Job Types**: Full-time, Permanent

**Salary**: Up to £36,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Supplemental pay types:

- Performance bonus

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Wigan, WN5 0BU (required)

Ability to Relocate:

- Wigan, WN5 0BU: Relocate before starting work (required)

Work Location: In person

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