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Medical Receptionist/administrator
3 months ago
Medical Receptionist/Administrator required to join our friendly team for 37.5 hours per week at West Point Medical Centre in Central Manchester.
**Job description**
- Make new and follow-up patient appointments in a timely manner using the IT system
- Receive and direct patients to the correct professional or service
- Act as chaperone
- Contact the interpretation service for patients as required
- Maintain accurate records of patient care in electronic format using the correct codes
- Prepare reception area for incoming colleagues, participate hand over between shifts
- Take telephone messages and general enquiries, direct as necessary to GP
- Process incoming and outgoing correspondence, including managing workflow tasks
Manage all queries (including administrative queries) as necessary in an efficient manner
- Input data into the patient's healthcare records as necessary
- Support the team in the effective use of searches, audits and recalls
- Be aware of confidentiality and offer patients the opportunity to go to a confidentiality booth if they are distressed or imparting sensitive information
**Qualifications / Skills Required**:
- Good standard of general education (including GCSE Mathematics and English or equivalent).
- Excellent communication skills (Written and Oral)
- IT skills
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Planning and organising
- Ability to perform under pressure
- Initiative and adaptability
- Team working
- Self-motivated
- Flexibility
**Job Types**: Full-time, Permanent
Pay: £11.50-£12.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester, M19 2AF: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 01/05/2024
Reference ID: WPMC Reception / Admin
Expected start date: 10/06/2024