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Medical Receptionist

2 months ago

Manchester, United Kingdom Dearden Avenue Medical Practice Full time
Job Summary

We are seeking a highly organized and efficient Medical Receptionist to join our team at Dearden Avenue Medical Practice. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Main Responsibilities
  • Answer telephone calls and respond to patient enquiries in a professional and courteous manner.
  • Manage patient appointments, bookings, and cancellations using EMIS web clinical software.
  • Maintain accurate and up-to-date patient records and correspondence.
  • Provide administrative support to our healthcare professionals, including scanning and actioning clinical correspondence.
  • Process referrals and repeat prescriptions, and ensure accurate documentation in patient records.
  • Maintain a high level of confidentiality and discretion when handling patient information.
About Us

Dearden Avenue Medical Practice is a well-established and highly successful training practice based in Worsley. We pride ourselves on being a friendly, organized, and family-orientated surgery, with a strong commitment to providing excellent patient care.

Person Specification
  • Experience in providing administrative support in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Knowledge of EMIS web clinical software and other relevant administrative systems.
  • Ability to maintain confidentiality and handle sensitive information.