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Admin Assistant

4 months ago

Bournemouth, United Kingdom South West Recruitment Full time

We are recruiting for an experienced Customer Admin Assistant for a long established company in Bournemouth.

Company

The 60 year old family run business is industry leader in the supply and maintenance of commercial laundry and catering equipment, with extensive experience and a well-established reputation. They have become the leading suppliers and repair agents of equipmentto offshore, marine and onshore businesses, including but not limited to: Military and Domestic Vessels, Hotel and Leisure, Nursing Homes, Retirement homes, Local Authorities, NHS, Marinas and Holiday Parks. We pride ourselves on delivering the very best products and service to our customers. By stocking the leading manufacturers equipment, we offer independent and unbiased advice to ensure that we meet our clients' requirements and budget. Our expert team of technical staff are on hand to ensure equipment is supported through every aspect of purchase, from initial advice on current government standards covering all aspects of installation, through to ongoing maintenance service and repairs.

Role

Are you passionate about Customer Service excellence?

Would you like to work as part of a friendly and supportive Team?

Would you like to utilise your excellent communication skills?

If so, we have just the vacancy for you

As part of the Service Desk team, you will be responsible for assisting Clients and Customers who are within the Retail Sector.

Duties will include:
- Taking all incoming Customer Service Calls

Regularly updating the job status on internal / external computer systems

Updating customers web-site systems with job status and estimated arrival times of contractors

Assisting schedulers

Assisting in processing engineer's worksheets

Providing full customer service and administrative support

This is an excellent opportunity to join a highly successful and expanding business in their Service Desk team as a Customer Service Coordinator.

Hours: The role is working a 37.5-hour week between the hours of 9am - 17.00pm Monday to Friday with a half an hour lunch break.

**Salary**: £23,000 per annum

Applicant

The applicant should possess the following skills and attributes:

- Computer literate (MS Office)
- A flexible, "hands-on," proactive approach
- Ability to be a good team player
- Good report writing skills with excellent written English
- Good attention to detail and problem-solving skills
- Some experience in data processing, customer service or office administration ideal but full training will be provided

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On road parking
- Sick pay

**Job Title**:

- Admin Assistant - £23,000 per annum**Job Reference**:

- 33327**Salary**:

- £23k per year**Sector**:
**Commercial**

**Location**:
**Bournemouth