Contact Centre Team Leader

Birmingham - 1 full time - Contact Centre Team Leader;Hours 09:00 to 17:30 - Temp hourly rate - 12.66 GBP - Duration - Till 31/10/22 - Address - 1 Victoria Square, Birmingham, Birmingham B1 1BD Role Overview Key Responsibilities Lead small teams - Motivate, and develop the team and encourage communication. Schedule team work to required timescales and...

My client based in South Birmingham is a highly successful, progressive and fast growing automotive related client. Due to internal growth and successful acquisitions, an opportunity has arisen for a Customer Service Team Leader managing a team of 15 Customer service advisors. This role is office based working Monday to Friday 830am to 530pm (No evenings or...

Are you a highly organised and resilient individual, a strong communicator able to build effective working relationships across a large business and provide leadership within a contact centre function? We're working with one of the UK's largest and foremost law firms to help them recruit a Team Leader for the Client Experience contact centre in...

Are you a highly organised and resilient individual, a strong communicator able to build effective working relationships across a large business and provide leadership within a contact centre function? We're working with one of the UK's largest and foremost law firms to help them recruit a Team Leader for the Client Experience contact centre in...

Are you a highly organised and resilient individual, a strong communicator able to build effective working relationships across a large business and provide leadership within a contact centre function?We're working with one of the UK's largest and foremost law firms to help them recruit a Team Leader for the Client Experience contact centre in...

**Contact Centre - Team Leader** **Birmingham** **£25,000 - £28,000 (depending on experience)** **37.5 Hours per week : Monday-Sunday (Rota between 8am-8pm)** **Are you looking for a new challenge?** **Are you confident to lead a team of agents within a fast paced environment?** You have previous experience of working within a contact centre dealing with...

**Contact Centre - Team Leader** **Birmingham** **£25,000 - £28,000 (depending on experience)** **37.5 Hours per week : Monday-Sunday (Rota between 8am-8pm)** **Are you looking for a new challenge?** **Are you confident to lead a team of agents within a fast paced environment?** You have previous experience of working within a contact centre dealing with...

About the RoleWe are looking for a dynamic Contact Centre Leader to join our team at KPMG UK. The successful candidate will have experience working within a busy HR Shared Services contact centre background and possess excellent stakeholder management and handling escalations skills.In this role, you will be responsible for developing and implementing...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Contact Centre Team Leader - We’re looking for someone to...

As the main point of contact and voice of the business, you will play a very crucial role in supporting the OOH Call Centre Manager and coaching your team to shape our patients experience, ensuring that they feel treated with respect, dignity, and empathy. The role may be challenging at times as it requires diplomacy and the ability to stay focused and...

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

**Your new role** The shift pattern for this role is 6 days on, 3 days off, based on a rota of earlies, lates and night shifts and attracts a 20% shift allowance. **What you’ll be leading on** - Build effective working relationships with contacts to facilitate smooth flow of information - Monitor, review and report on team and individual call handling...

Are you a phenomenal Customer Service Professional looking for the next step of your career? We are looking for enthusiastic individuals with a 'can do’ attitude for full time customer focused roles for a Public Sector client based in Birmingham city centre. Leading an established team working 9am to 5pm. As part of a team, you will enjoy helping people,...

We are looking for enthusiastic individuals with a ‘can do’ attitude for full time customer focused roles for a Public Sector client based in Birmingham city centre. Your role will involve providing a face-to-face service, supporting customers with As part of a team, you will enjoy helping people, ensuring everyone receives a professional, efficient, and...

My client based in South Birmingham is a highly successful, progressive and fast growing business. Due to internal growth and successful acquisitions, an opportunity has arisen for a Customer Service Team Leader managing a team of 15 Customer service advisors. This role is office based working Monday to Friday 830am to 530pm (No evenings or weekends) This...

About the Job:We are seeking a highly skilled Contact Centre Team Manager to join our team, providing exceptional service to employees and driving continuous improvement in service delivery.You will lead a team of professionals, developing and implementing strategies to optimize team performance and manage attrition.Key Responsibilities:Lead a...

**Your new role** We are inviting applicants to join our exciting Customer Contact Centre, working for National Highways. We are recruiting for Contact Centre Operators to work from our modern, purpose built contact centre, based within the National Traffic Operations Centre, Quinton, Birmingham. Free parking is provided. Please note, this role follows a...

**Customer Contact Team Leader** **Salary: £27,583** **Hours: 37.5 Hours per week** My Client has over 50 years experience of in delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides...

We are inviting applicants to join our exciting Customer Contact Centre, working for National Highways. We are recruiting for Contact Centre Operators to work from our modern, purpose built contact centre, based within the National Traffic Operations Centre, Quinton, Birmingham. Free parking is provided. With a salary of £25,090 an annual performance...

Are you an experienced contact centre professional with a passion for exceptional customer service? Do you thrive in an inclusive and innovative team environment? If so, we invite you to join our growing contact centre team at the British Heart Foundation (BHF). As a Contact Centre Advisor, you'll play a crucial role in supporting our life-saving...