Administrator Cardiff Restart Ftc
4 days ago
**Administrator**
**Location: Cardiff**
**Contract: Fixed term contract 3 months**
**Salary: £21,500**
Here at Serco we are recruiting for an Administrator to join our Employment, Skills & Enterprise team.
The Administrator provides effective administrative support to Serco’s operations team delivering Restart as well providing support to Restart participants coming into the delivery centre and via telephone.
The Administrator will have excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy. The Administrator will strictly adhere to the guidelines in accordance with the programme’s requirements and Serco’ policies and procedures.
**What you’ll need to do the role**
Experience of working effectively within an office-based customer service or sales environment and hold demonstrable experience of delivering high quality customer service. You will need to have previously worked in a fast paced, target orientated environment and have experience of using database systems to input data accurately As well as this you will be dealing petty cash and meeting a greeting particpants.
You must also be computer literate (MS Word, Outlook, Excel, PowerPoint) and have a high attention to detail.
**Why Serco**
- Meaningful and vital work:_ Working within Employment, Skills & Enterprise at Serco means that you’ll play a critical role in ensuring that customers continue to receive the support that they need to get into employment.
- A world of opportunity:_ It takes a diverse team to support our Citizen Services contracts and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
- Great people_: You will find yourself interacting with staff, customers and of course your supportive team. You will be a significant part of the Employment, Skills and Enterprise contract and will be making a huge positive difference to our customer’s lives.
**What we offer**
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.
**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
**Apply**
**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
**Apply**
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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