Customer Service Billing Administrator

3 days ago


Salford, United Kingdom MARLOWE FIRE & SECURITY LIMITED Full time

**Marlowe Fire & Security Group** are the fastest growing and most innovative consortium of fire life safety and security service providers in the UK. Due to **enormous growth,** we're looking for a **Customer Service Billing Administrator** to work as part of the invoicing team to ensure that accurate and effective customer service is provided across all functions within the business,always Maintaining a professional & courteous approach, supporting out customer charter.

**Key Responsibilities**
- Daily database management of open Engineering jobs
- Pricing and invoicing generation daily
- Chasing internal departments for required information to enable invoicing
- Submission of customer reports
- Uploading invoices to customer invoicing portals
- Investigation of invoice queries and raising credit notes
- Maintenance of invoicing database
- Any ad hoc duties as and when required to support the business
- Management of customer queries and complaints through to completion
- Processing of orders to ensure all work is carried out and invoice created
- Proactive approach to management of customers workload
- Cost & close all jobs for invoicing in accordance with customer requirements
- Liaise with all internal teams to ensure effective response to customers and work completed within SLA
- Effective communication with internal and external customers

We need someone who can demonstrate exceptional communication and customer service skills. Ideally, we'd like to speak to someone who has performed in a similar role and function; however, training will be provided for people who have the correct skillsetand attitude, who are happy to embrace a challenge in a fast paced, but fantastic work environment with a great team ethic.
- Self-motivated, proactive, enthusiastic, flexible
- The ability to work independently and a desire to learn
- Excellent administration and computer skills
- Customer focused with the ability to resolve customer queries
- Analytical in approach
- Exhibit a high degree of professionalism and resilience
- Experience of manipulating data using Microsoft Excel and other appropriate packages
- Strong organisational skills
- High attention to detail
- The ability to handle multiple priorities with a structured approach

Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to ourcustomers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression,Morgan Fire Protection.

**What we offer**

As part of the Marlowe Fire and Security team you will have access to some great benefits including:

- Basic Salary up to £22,000
- Pension
- Life Assurance
- Free, secure, onsite parking
- Free onsite gym
- Paid Refer a Friend Scheme
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Birthday Holiday
- Additional Day holiday for each full year of completed service (up to 25 days)
- Development and progression opportunities

**Additional information**

**Equal Opportunities**

At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.

We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.



  • Salford, United Kingdom 2Fawcett Recruitment Full time

    **Role: Billings Administrator** **Salary: Up to £22,000** **Benefits: Free onsite gym, life assurance, Mental Health & Well Being Scheme, Birthday Holiday and additional leave for service.** **Location: Salford** **Type: Permanent** **Overview** 2Fawcett are recruiting for a Billings Administrator to work for a leading business based in...


  • Salford, United Kingdom Lloyd Recruitment Services Ltd Full time

    **Billings Administrator** Exciting opportunity to join a growing business who are leaders in their industry, who are looking for a Billings Administrator to join their team. **Salary £20k - £24k** Providing support to the telecoms team, you will be an enthusiastic administrator assisting in all elements of administration, client contact and billings...


  • Salford, United Kingdom Lloyd Recruitment Services - Epsom Full time

    **Billings Administrator** Exciting opportunity to join a growing business who are leaders in their industry, who are looking for a Billings Administrator to join their team. **Salary £20k - £24k** Providing support to the telecoms team, you will be an enthusiastic administrator assisting in all elements of administration, client contact and billings...


  • Salford, United Kingdom Page Personnel Finance Full time

    An exciting opportunity for 3 to 6 months as a Billing Administrator. This role is offering between £22,000 to £24,000 and is based in Exchange Quays, Salford. **Client Details** I am working with a well established client undergoing an an exciting growth spurt. You will be part of a supportive, vibrant and dynamic team. **Description** Duties...

  • Customer Billing Admin

    7 months ago


    Salford, United Kingdom Leep Utilities Full time

    **ROLE PURPOSE** Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services. Leep is the result of a joint venture between the...


  • Salford, United Kingdom Page Personnel Finance Full time

    A fantastic opportunity as Billing Administrator. This role is for 12 months, based in Salford and offering between £19,000 to £21,000. This position is ideal for those who have an administrator background and have great interpersonal skills **Client Details** You will be part of a supportive, welcoming and innovating team. **Description** Duties...


  • Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Role OverviewAs a Billing Administrator, you will play a vital role in ensuring the smooth operation of our invoicing process. Based at our Head Office in Salford Quays, you will work as part of a dedicated team to provide accurate and efficient invoicing services to our customers.

  • Administrator

    5 days ago


    Salford, United Kingdom Search Consultancy Full time

    We have a fantastic opportunity for an Administrator. **Job Title**: Administrator ?**Salary**:£20,000 to £24,000 per annum ?**Benefits**:Hybrid Working | Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership and more ? We have a fantastic opportunity for an Administrator. You will also deliver improvements through data cleansing...


  • Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Job OverviewWe are seeking an experienced Business Billing Coordinator to join our team at Marlowe Fire & Security. The successful candidate will be responsible for ensuring accurate and efficient invoicing across all functions within the business.About the RoleThis is a fantastic opportunity for a highly motivated individual with excellent administration...

  • Billing Coordinator

    7 days ago


    Salford, United Kingdom Four Recruitment Limited Full time

    **Billing Coordinator** **Salary: up to £28,000 dependant on experience, plus excellent benefits** **Location: Salford** - *Permanent position, hybrid working from home and the office in Media City, great company culture and opportunities*_ We are currently recruiting for an adaptable and self-motivated Billing Coordinator to join a great business, as...

  • Billing Advisor

    3 days ago


    Salford Quays, United Kingdom Bupa Full time

    Billing Advisor Bupa place, Salford Quays Flexible / Hybrid working options (up to 3 days WFH) Permanent 18,590.00 - 22,400.00 + fantastic benefits Full time (37.5 hours p/week) Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive...


  • Salford, United Kingdom Page Personnel Full time

    Temp to perm opportunity! - Fantastic team to join! **About Our Client**: Based in Salford. This client is a well-known utilities based organisation. **The responsibilities of the Customer Onboarding Administrator will include but not limited to**: - Creation of new insets and properties within the billing systems - Developer liaison for tenancy...


  • Salford, United Kingdom 2fawcett - Empowering Recruitment Full time

    **Role**: Customer Service Administrator **Salary**: £21,000 - £24,000 **Location**: Salford, Greater Manchester **Type**: Permanent **Overview** 2fawcett are recruiting for a Customer Service Administrator, to join a company located in Salford on a permanent basis. As the Customer Service Administrator you will play a key role in providing a professional,...

  • Billing Specialist

    1 week ago


    Salford, United Kingdom NC Associates Full time

    **Billings Specialist/ Invoicing/ Query Resolution/ Relationship Management/ Free on Site Parking/ Career Development/ Agile Working** **Benefits Available: Childcare Vouchers/ Early Finish Fridays/ Health Insurance/ Charity Days/ Sickness Scheme/ Flexible Working/ Social Events/ Development and Secondment Opportunities** I am working on a newly created...


  • Salford Quays, United Kingdom Bupa Full time

    Billing Advisor Bupa place, Salford Quays Flexible / Hybrid working options (up to 3 days WFH) Permanent Circa 20k DOE + fantastic benefits Full time (37.5 hours p/week) Closing Date: 31st October Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....

  • Billing Advisor

    7 months ago


    Salford Quays, United Kingdom Bupa Full time

    **Billing Advisor** **Salford Quays M50 3XL** **Hybrid** **Permanent** **£23,000 + fantastic benefits** **Full time 37.5 per week** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and...


  • Salford, Salford, United Kingdom Marlowe Fire and Security Full time

    Senior Billing CoordinatorWe are Marlowe Fire and Security, the fastest growing fire & security business in the UK. Our comprehensive services range from initial design to ongoing maintenance and monitoring. We are seeking a Senior Billing Coordinator to join our team at our Head Office in Salford Quays.Job Overview:Daily management of open Engineering...


  • Salford, United Kingdom JPB Personnel Full time

    **Customer Service Administrator - Salford** **Up to £23K Per Annum** Our Client are a specialist business within the group, are looking to grow their team with the appointment of an experienced **Customer Service Administrator.** One of the fastest growing and exciting businesses in the UK right now. Having doubled in size in recent years to over 1,000...


  • Salford, United Kingdom Mulberry Recruitment Full time

    **Customer Service Administrator** **Location: Salford** **Salary: £22,000 - £24,000 + Benefits** **Hours: Monday - Friday** The UKs fastest growing and most innovative group of fire life safety and security service providers providing protection to customers’ property and people. You will play an essential role in providing an effective and...


  • Salford, United Kingdom The Growth Company Full time

    The Growth Company (GC) has an fantastic opportunity for a Customer Service Administrator to join the Education and Skills team to ensure that accurate data is entered within relevant systems to claim funding from various agencies, and to assist with a variety of administration duties. As one of the largest providers of skills and training in the UK, we are...