Customer Service Advisor in Peterborough

6 months ago


Peterborough, United Kingdom Eden Tyres & Servicing Full time

Position: Customer Service Advisor

Location: Werrington, Peterborough

Type: Full-Time (Flexible hours, adaptable to school opening times)

As a Customer Service Advisor, you will be stationed at our garage reception, providing essential support to the branch manager. Your primary responsibilities will involve keeping our valued customers informed about their vehicles, generating quotations, and managing booking requests. While prior experience in an automotive setting would be advantageous, it is not a mandatory requirement.

Key Qualifications:

- A strong passion for consistently delivering the highest level of customer service.
- Experience of working in a similar environment, preferably with knowledge of tyres.
- Excellent organizational skills to efficiently manage tasks.
- Outstanding communication abilities, both in-person and over the phone.
- The ability to thrive in high-pressure situations while maintaining an approachable and friendly demeanour.

About Us: Eden Tyres & Servicing is a rapidly expanding family-run company that has been serving customers since 1981. We take pride in our 22 existing branches throughout the East Midlands and are committed to maintaining the highest standards of service.

What We Offer:

- A dynamic and forward-thinking family company environment.
- Exceptional working conditions to ensure your comfort and productivity.
- A supportive workplace culture that values your contributions.
- Access to top-notch training opportunities for personal and professional growth.
- A competitive salary package.



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