Receptionist & Event Coordinator

5 months ago

Cambridge, United Kingdom Sodexo Full time

Job Introduction
Sodexo are on the look out for a **Receptionist & Events Coordinator** in **Cambridge - CB2 0AA **If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you Join us to create a positive first impression to our clients and visitors and be the heartbeat of our front desk

**What you’ll do**:

- To provide a 5-star customer service experience to all Customers in the building.
- Provide first-line support for Sodexo services and tirage support for other FM services.
- Work closely with the Campus Conference and Events Operations Manager and wider events team to ensure smooth running and communication of the process
- To administrate the booking process from initial request made through to sending the customer details to complete ahead of their meeting or event with clear direction and understanding for the customer.
- Responding to customer queries relating to events as an “Oracle” for event requirements and understanding of the site
- To assist in supporting the walking tours of the Cambridge Campus journey
- To provide Meeting Room Technology support in terms of assistance with connection and trouble-shooting when required.
- To check in/out any site visitors on the Visitor Management System and facilitate booking on where necessary.
- To support with any functions and events taking place in the Conference Centre.
- To triage meeting room faults to the dedicated AV Team or service partners when required.
- Support customers with meeting room familiarisation and pre-meeting set-up when required.
- To liaise and assist in other areas as dictated by business needs.
- To assist at any special functions, some of which may occur outside working hours

**What you bring**:

- Excellent interpersonal and communication skills
- Proficient in handling multi line phone systems
- Strong organisational abilities and attention to detail
- Positive attitude and a passion for customer service
- Previous experience in a similar role is a plus

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

About The Company
**About Sodexo**

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Package Description
**Receptionist & Event Coordinator**
- **Monday - Friday (7:30-16:00 or 10:30-19:00)**:

- **40 Hours worked per week**:

- **£13.19 per hour + Sodexo Benefits.**:

- **Full uniform and training provided**:

- **20 days annual leave increasing to 25 with service**:

- **Check your local transport links here**: Plan Your Journey | Traveline - the destination you should input is **(CB2 0AA)

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