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Events Coordinator

7 months ago

Cambridge, United Kingdom Hot Numbers Coffee Full time

**Event Coordinator**

Hot Numbers Coffee is a vibrant and independent coffee roasting business with a dynamic presence in Cambridgeshire. With three lively cafés, including the popular Gwydir Street Café, we are not just about serving great coffee but also fostering community engagement through live music events, art exhibitions, and cultural activities.

Are you passionate about organising and supervising events? Do you thrive in a dynamic café environment? Hot Numbers Coffee is seeking an enthusiastic individual to join our team as an Events Coordinator at our Gwydir Street Café. In this role, you'll be at the heart of our café's bustling atmosphere, managing all aspects of event planning while contributing to day-to-day café operations.

**Key Responsibilities**:

- Manage all aspects of event planning, including budgeting, promotion, timeline management, client and supplier relations, logistics, and on-site coordination.
- Proactively handle and troubleshoot any issues before and during events.
- Conduct pre
- and post-event evaluations, reporting outcomes to senior management.
- Establish dedicated customer service procedures and train staff accordingly.
- Collaborate with the Café Manager to ensure consistent day-to-day operations.
- Provide exceptional customer service, ensuring a warm welcome to all patrons.
- Contribute to various aspects of café operations, including customer service, order processing, table clearing, food and drink running, pot washing, opening and closing procedures, and general cleaning tasks.

**Qualifications and Attributes**:

- Excellent customer service skills focused on growing customer engagement and satisfaction.
- Strong organisational skills with attention to detail and a focus on quality.
- Ability to multitask and problem-solve proactively.
- Creative thinking and contribution of innovative ideas for events.
- Understanding of the Company’s identity and standards.
- Good understanding of food hygiene principles, health and safety policies, and procedures.

**Reference ID**: Events Coordinator

**Note**: While this role is primarily based at Gwydir Street Café, it involves running and organising events at the other two cafes as well.

If you're ready to take on the challenge of joining the management team of a busy café and have a passion for creating memorable experiences for customers, we want to hear from you

**Salary**: From £12.50 per hour

Expected hours: No less than 32 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Event Management: 1 year (preferred)

Ability to Commute:

- Cambridge, CB1 2LJ (required)

Ability to Relocate:

- Cambridge, CB1 2LJ: Relocate before starting work (required)

Work Location: In person