Current jobs related to Customer Service Advisor S1 Homes Customer - Hartlepool - Santander

  • Customer Service Advisor S1 Homes Hartlepool

    3 months ago

    Hartlepool, United Kingdom Santander Full time

    Customer Service Advisor | S1 | Homes | Hartlepool Country: United Kingdom Join our community We are currently recruiting full time Customer Service colleagues for roles within our Thornaby Mortgage Contact Centre with a starting package of £24,468, this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a...

  • Customer Service Advisor s1 Homes Hartlepool

    3 months ago

    Hartlepool, United Kingdom Santander Full time

    Customer Service Advisor |S1| Homes | Hartlepool Country: United Kingdom Join our community We are currently recruiting full time Customer Service colleagues for roles within our Thornaby Mortgage Contact Centre with a starting package of £24,468, this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a...

  • Customer Service Advisor | S1 | Homes | Customer Interactions

    4 months ago

    Hartlepool, United Kingdom Santander Full time

    Customer Service Advisor | S | Homes | Customer InteractionsCountry: United Kingdom Join our community We are currently recruiting full time Customer Service colleagues for roles within our Thornaby Mortgage Contact Centre with a starting package of £,, this is made up of a base salary of £, along with an additional £ flexible benefit and up to a £,...

  • Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 7am and 9:30pm, including weekends **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - competitive base salary - monthly performance bonus (OTE £3,360 pa) - a tax-free £500 success bonus** **on passing probation **Join our growing team as a Customer Service...

  • Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 7am and 9:30pm, including weekends **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - competitive base salary - monthly performance bonus (OTE £3,360 pa) - a tax-free £500 success bonus** **on passing probation **Join our growing team as a Customer Service...

  • Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom The Best Connection Employment Group Full time

    The Best Connection have an opportunity for a **Customer Service Advisor** with one of our key clients in Hartlepool. They are a well established company who supply premium products for homes, offices, and commercial properties. Main duties include but will not be restricted to: - Make outbound calls to confirm deliveries, survey satisfaction and...

  • Customer Advisor

    4 months ago

    Hartlepool, United Kingdom Borthwick Heating and insulation Full time

    _Borthwick Heating_, a company founded in 2008 and specialising in energy-efficient solutions, is seeking a friendly and motivated Funding Advisor to join our growing office team. With a workforce of over 200 dedicated professionals and a focus on providing funding through the ECO4 scheme, we are committed to improving the energy efficiency of homes across...

  • Customer Service Representative

    4 months ago

    Hartlepool, United Kingdom Borthwick Heating and insulation Full time

    _Borthwick Group_ is a company based in the North East, operating across the UK, providing energy saving initiatives to customers in need of assistance under ECO4 funding. We use a whole home approach to improve the energy efficiency of the home, through the use of innovative technologies such as Air Source Heat Pumps, Solar Photovoltaics, Gas Boilers, and...

  • Customer Advisor

    4 months ago

    Hartlepool, United Kingdom Boots Full time

    Summary Job Reference: 232360BR - Job Reference: 2 3 2 3 6 0 B R Hartlepool, Anchor Retail Park Fixed Term 16 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...

  • Senior Customer Service Advisor

    3 months ago

    Hartlepool, United Kingdom NECSWS Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Senior Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom NEC Software Solutions Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Apprentice - Customer Service

    4 months ago

    Hartlepool, United Kingdom NEC Software Solutions Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Apprentice - Customer Service

    4 months ago

    Hartlepool, United Kingdom NECSWS Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Holiday Home Sales Advisor

    4 months ago

    Hartlepool, United Kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor £25,358 - £40,000 Crimdon Dene Holiday Park Join the Holiday Home Sales team as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to enjoy a...

  • Customer Service Representative

    3 weeks ago

    Hartlepool, Hartlepool, United Kingdom Anglian Water Full time

    Job Summary: We are seeking a dedicated and personable team member to manage our 7,000 daily calls across our Customer Service departments.About the Role: As a Customer Service Advisor, you will be the front-line voice dealing with a wide range of telephone calls in our Billing contact centre. You'll be taking inbound calls and, on occasion, making outbound...

  • Senior Customer Service Advisor

    3 months ago

    Hartlepool, United Kingdom NEC Software Solutions Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Customer Service Advisor

    3 months ago

    Hartlepool, United Kingdom Anglian Water Services Ltd Full time

    Customer Service Advisor - Call Centre Join us and see why our Hartlepool office has been shortlisted in the category for "Best Contact Centre for Culture" in the UK National Contact Centre Awards. We are offering a starting salary of £21,833, with progression up to £23,318. There is also potential to become multi-skilled and increase your salary up to...

  • Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom NEC Software Solutions Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Customer Service Advisor

    4 months ago

    Hartlepool, United Kingdom NECSWS Full time

    **Company Description** Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll...

  • Service Advisor

    3 months ago

    Hartlepool, United Kingdom Bristol Street Motors Full time

    Here at Bristol Street Motors Ford Hartlepool, we have a fantastic opportunity for a Service Advisor to join our team. If you would like to become part of one of the largest Motor Retailer's in the UK, then this could be the ideal role for you! We are offering a basic salary of £27,500 with an OTE of £30,000 plus excellent company benefits. The Service...

Customer Service Advisor S1 Homes Customer

4 months ago

Hartlepool, United Kingdom Santander Full time

Customer Service Advisor | S1 | Homes | Customer Interactions

Country: United Kingdom

Join our community

We are currently recruiting full time Customer Service colleagues for roles within our Thornaby Mortgage Contact Centre with a starting package of £24,468, this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a £1,568 discretionary performance related bonus.

We don’t require previous experience. We will provide you with a comprehensive on-site fully paid training program (up to 12 weeks) to ensure that you feel confident and set you up for long-term success in your role. During this time, you will have a chance to meet and engage with your colleagues which will make your journey even more satisfying.

Once you are successfully competent in role, we do consider individual requests for flexible working which could include part time hours. We understand the need for working patterns to flex and meet the need of both customers and colleagues alike and are very proud of being able to offer this.

By joining our team, you'll benefit from the best of both worlds: the flexibility of a hybrid role and the advantages of being part of a collaborative office environment.

Santander is all about providing our customers with an experience that's second to none. In this contact centre role, we'll invest in you to be the best that you can be, so you can do just that.

Whether you’re helping someone about to move into their new dream home, or congratulating them for repaying their mortgage in full, you’ll never know what the next caller might need, and no two customers are the same.

You'll use your natural warmth, energy and personality to help as many customers as you can each day. We'll help you to develop the skills needed to build effective customer relationships, take ownership, and deliver that great customer experience.

**The difference you will make**:

- Helping customers each day by answering queries from customers, brokers, solicitors, and 3rd parties, which may be incoming telephone calls, via live chat or a mixture of both
- Assisting customers with day-to-day transactions and enquiries
- Helping to keep our customers and the bank safe
- Solving problems and escalating issues when necessary
- Updating customer records

**What you will bring**:

- Excellent verbal and written communication and customer service skills
- Extensive computer and numeracy skills
- You will require the right to work in the UK (please see details below)

**It would also be nice for you to have**:

- Resilience and problem-solving skills
- A structured approach to work and well organised
- Excellent attention to detail to ensure quality standards are maintained
- Flexible, approachable and works well under pressure

**What else you need to know:
We’re recruiting full-time roles at 35hrs per week, shifts will be scheduled within our opening hours which are 08:00-19:00 Monday-Friday & 09:00-14:00 Saturday (lieu days will be given when working Saturdays).

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.

This role is based in Teesside and our current expectation is to work on-site at least 2 days a month.

**Everyday Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

**How we’ll reward you:
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Starting salary of £22,400 plus a £500 annual cash allowance to spend on our great range of benefits.
- 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Eligible for a discretionary performance-related annual bonus.
- Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
- Support