Ict Service Delivery Officer
2 days ago
Job description
We are looking to recruit a service delivery officer who will be part of our helpdesk team providing quality customer focused ICT support services throughout the organisation to approximately 3,200 employees. We are looking for people with excellent customer services skills and a passion for working in IT.
**You will**:
- Provide 1st line support and call resolution to customer IT queries raised in person, via the drop-in IT helpdesk
- Assist in the writing of Helpdesk documentation and SOPs
- Work on project activities and tasks as and when they arise
The person we are looking for will:
- Be focussed to ensure that we provide excellent customer service
- Ideally have experience working in this environment (but not essential), particularly in the IT field or within a similar setting
- Be happy to work flexibly to help meet the needs of the service
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Ict Service Delivery Officer
7 months ago
London, United Kingdom Ealing Council Full timeJob description We are looking to recruit a service delivery officer who will be part of our helpdesk team providing quality customer focused ICT support services throughout the organisation to approximately 3,200 employees. We are looking for people with excellent customer services skills and a passion for working in IT. **You will**: - Provide 1st line...
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Ict Service Delivery Officer
1 week ago
London, United Kingdom Ealing Council Full timeJob description We are looking to recruit a service delivery officer who will be part of our helpdesk team providing quality customer focused ICT support services throughout the organisation to approximately 3,200 employees. We are looking for people with excellent customer services skills and a passion for working in IT. **You will**: - provide 1st line...
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Tactical Ict Support Officer
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