Ict Training Specialist

7 months ago


London, United Kingdom Ministry of Justice Full time

Salary 1
- £31,582 - £39,821

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- South West

City/Town 1
- Barnstaple, Bath, Bodmin, Bournemouth, Bridgwater, Bristol, Camborne, Cheltenham, Chippenham, Dorchester, Exeter, Gloucester, Plymouth, Poole, Salisbury, St Austell, Swindon, Torquay, Truro, Weston-super-Mare, Weymouth, Yeovil

Building/Site 1
- NPS 150 VICTORIA ROAD SWINDON, SN1 3UZ, NPS 2 WESTWEY ROAD WEYMOUTH, DT4 8SU, NPS 3 KINGS AVENUE ST AUSTELL, PL25 4TT, NPS 34 MARSHFIELD ROAD CHIPPENHAM, SN15 1JT, NPS 3-5 BARNFIELD ROAD EXETER, EX1 1RD, NPS 63 COMMERCIAL ROAD POOLE, BH14 0JB, NPS 7 MADEIRA ROAD BOURNEMOUTH, BH1 1QL, NPS BRISTOL MAGISTRATES COURT BRISTOL, BS1 3NU, NPS COUNTY OFFICES CHELTENHAM, GL50 3EW, NPS ENDSLEIGH HOUSE CAMBORNE, TR14 8DN, NPS KINGSLEY HOUSE BARNSTAPLE, EX31 1DR, NPS PROBATION OFFICES DORSET COUNTY COUNCIL DORCHESTER, DT1 1XJ, NPS RESTORE BODMIN, PL31 1EZ, NPS RIVERSIDE HOUSE BRIDGWATER, TA6 3HW, NPS ST CATHERINES HOUSE PLYMOUTH, PL1 2TS, NPS THE BOULTER CENTRE SALISBURY, SP1 3SL, NPS THE OLD CONVENT BATH, BA2 4JE, NPS TREMORVAH WOOD TRURO, TR1 1HZ, NPS TWYVER HOUSE GLOUCESTER, GL1 1DR, WESTON SUPER MARE MAGISTRATES WESTON-SUPER-MARE, BS23 1UX, NPS YEOVIL YEOVIL, BS20 2QD, NPS Bay House, Riviera Park, Nicholson Road, Torquay, TQ2 7TD

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band 4 National

Post Type 1
- Permanent

Working Pattern 1
- Full Time

Role Type 1
- Business Management & Improvement

Job description 1

**Overview of the job**

**This non-operational NPS Division based ICT Support team provides ICT 2nd Line Support and ICT Training to the NPS staff located within the Division.**
- Based in the Divisional Business Support Hub and part of the NPS ICT team, with a matrix line into the NOMS C&ICT who own and set the national ICT related working practices, policies - the NPS Div. ICT Support Team are responsible for implementation and support within the Division.
- The Divisional ICT Support Team also provide the local “intelligent hands” support for the NOMS ICT Service.

**The ICT Training Specialist has the lead ICT Training role within the Division. The NPS ICT Support Team delivers training courses, workshops, one-to-one training and provide a range of other learning opportunities and supporting materials.**
- Responsible for development and delivery of an ICT training strategy to meet the needs of the NPS in relation to the implementation of National Applications/ systems
- Responsible for ICT Training schedule and delivery in the Division.
- Contributes to testing activities of new systems and system changes. The Divisional ICT Support team are required to work closely and in support of the NOMS Business Application Support Team.
- Contributes to the service management process by the provision of second line support services to resolve user queries.

**Liaises with NOMS ICT staff and suppliers staff:

- **
- To resolve problems. Ensures proper logging and timely escalation of customers’ requests for support, keeping customers advised on request status and progress.
- Take lead role on the development of system enhancements to overcome known problems or further fulfil user requirements.
- Working closely with NOMS BAST to define and develop effective training materials for delivery within the Division.

**Flexible Work Location and Travel**
- Governed by the NPS-CRC Reciprocal Support agreements, the Div. ICT Support Team also provide ICT Training and Support services to CRC staff within the Region.
- As the operational support arm of NOMS C&ICT on occasion the job holder will be required to provide ICT Support and Training to Probation staff within other Divisions.
- Job holder will also be a member of Technical Reference/ User Support Groups and required to assist with System Upgrade testing and preparation activities.
- The job holder is therefore required to be flexible regarding the location of the work when required.

**Summary**

The divisionally based NPS ICT Support Team has a matrix line into NOMS C&ICT. A multi-skilled role covering ICT User Support and Training.

**ICT Training**
- Develop, manage and review IT training plans
- Participate in the development of new training courses
- Deliver ICT training courses to all NPS staff across the Division
- Provide coaching sessions and 1:1 training
- Provide ICT Training support to Assistive Technology (AT) users
- Deliver presentations/workshop sessions on probation sites throughout the Division
- Assist in conducting training needs analysis across the Division
- Lead ICT Training contact in the Division. Required to liaise with and support NOMS C&ICT:

- Lead role contributing to development of training materials to ensure Divisional staff move effectively to the NPS Way or Working

**Planning & Project Management**
- Carries out a variety of skilled activities related to planning and management of ICT projects and ICT Change initiatives
- Has lead ro



  • London, Greater London, United Kingdom People Plus Full time

    We are seeking an experienced ICT Training Specialist to join our team at People Plus, a leading provider of education and employment services.As an ICT Training Specialist, you will be responsible for delivering high-quality ICT training sessions to learners, teaching skills from Entry Level 3 to Level 3 using the Gateway curriculum. You will engage...


  • London, Greater London, United Kingdom Solos Consultants Ltd Full time

    Company OverviewSolos Consultants Ltd is a leading provider of training solutions, committed to delivering high-quality ICT skills development programs to its members.Job SummaryWe are seeking an experienced and skilled ICT Training Specialist to join our team. The ideal candidate will have a strong background in training management, with expertise in...


  • London, Greater London, United Kingdom Recruited UK Full time

    About the Role:We are looking for an experienced London ICT Training Specialist to join our team at Recruited UK. As a Junior Information and Communication Technology Teacher, you will be responsible for delivering high-quality training to students, helping them develop their skills and knowledge in ICT.Responsibilities:Deliver accredited learning to young...


  • London, Greater London, United Kingdom Newcastle Perms (296) Full time

    Job Overview">We are seeking an experienced ICT trainer to join our team as an Apprenticeship Trainer - ICT/Network Engineer. This role will involve delivering training for the Information Communication Technician and Network Engineering Apprenticeship pathways using both online and hybrid models.">Key Responsibilities">">Deliver training sessions for...


  • London, United Kingdom Kin-Tec Full time

    We are currently looking for an ICT Support Specialist on behalf of a Global Energy Company in the UK - they have an exciting and full book of projects from Carbon Capture, Renewables and conventional Oil and Gas. Job Title: ICT Support Specialist Type: Permanent Location: London **Salary**: Very competitive + benefits and fantastic training Projects:...

  • Training Coordinator

    1 month ago


    London, Greater London, United Kingdom Solos Consultants Ltd Full time

    Job DescriptionWe are seeking an experienced Training Coordinator - ICT to join our team. As a Training Coordinator - ICT, you will be responsible for coordinating the delivery of face-to-face and online training programs, ensuring that our members receive high-quality ICT skills development.Key ResponsibilitiesCoordinate the delivery of training programs,...


  • London, Greater London, United Kingdom Westway Trust Full time

    Job Summary:We are seeking an experienced ICT Training Facilitator to join our team at Westway Trust. The successful candidate will be responsible for delivering high-quality training sessions to adult learners and contributing to the development of digital skills training programs.Key Responsibilities:Training Delivery:Deliver engaging and effective ICT...

  • ICT Sales Specialist

    1 month ago


    London, Greater London, United Kingdom JAC Recruitment (UK) Ltd. Full time

    Job Opportunity: We are seeking an experienced ICT Sales Specialist to expand our customer base and provide full ICT service offerings. The successful candidate will have a proven track record in ICT sales and be able to create and implement achievable sales funnels to meet revenue targets.We offer a competitive salary of up to £50,000 per annum, depending...


  • London, Greater London, United Kingdom RecruitedUK Full time

    Job Summary:RecruitedUK is seeking a highly skilled ICT Learning Specialist to deliver accredited learning to young people undertaking Information and Communication Technology (ICT) study programmes in London. About the Role:This position requires an occupationally competent individual in Information and Communication Technology (ICT), with relevant teaching...


  • London, Greater London, United Kingdom RecruitedUK Full time

    We are seeking a qualified ICT Tutor to join our team in London. As an ICT Delivery Specialist, you will play a key role in delivering accredited learning to Young People undertaking ICT study programmes.Responsibilities and Requirements:Deliver and assess ICT qualifications from Entry Level to Level 3Possess a relevant teaching or training qualification,...


  • London, Greater London, United Kingdom Austin Fraser Full time

    Job DescriptionWe are looking for an experienced ICT specialist to join our team as an ICT Specialist for Global Brand. In this role, you will be responsible for inspecting and validating MDF/IDF network infrastructure in London and traveling to various sites across the UK.About Austin FraserAustin Fraser is a leading recruitment agency specializing in IT...


  • London, Greater London, United Kingdom GSL Education - London Full time

    GSL Education - London seeks a skilled ICT Support Specialist to join their team at a vibrant coeducational secondary school and sixth form in Hackney. This role provides an opportunity to work in a dynamic environment, providing technical support to staff and students.Key Responsibilities:Provide technical assistance to students and staff, ensuring smooth...

  • Ict Trainer

    7 months ago


    London, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - South East City/Town 1 - Aldershot, Aylesbury, Basingstoke, Bicester, Bracknell, Fareham, High Wycombe, Lymington, Milton Keynes, Newport (Isle of Wight), Oxford, Portsmouth, Reading, Slough, Southampton, Winchester Building/Site 1 - NPS 1...

  • Ict Trainer

    7 months ago


    London, United Kingdom Ministry of Justice Full time

    Salary - £25,310 - £30,968 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North East City/Town - Ashington, Blyth, Darlington, Durham, Gateshead, Middlesbrough, Newcastle-upon-Tyne, Newton Aycliffe, Peterlee, South Shields, Stockton-on-Tees, Sunderland Building/Site - NMS Stoney Lane Probation Office Sunderland, SR5 2JB, NMS...


  • London, Greater London, United Kingdom RecruitedUK Full time

    Job OverviewWe are seeking an E-Learning ICT Specialist to deliver high-quality learning experiences to young people undertaking Information and Communication Technology (ICT) study programmes. The successful candidate will be occupationally competent in ICT and possess relevant teaching or training qualifications.**Salary**: £35,000 - £45,000 per annum,...

  • Education Specialist

    2 weeks ago


    London, Greater London, United Kingdom Nova Training Full time

    About the RoleWe are seeking a highly skilled and passionate Education Specialist to join our team at Nova Training. As an HNT, you will play a vital role in supporting learners with functional skills and ICT to develop their independence and improve their individual futures.This is an exciting opportunity for someone who shares our commitment to providing...


  • London, Greater London, United Kingdom EdEx – Education Recruitment Full time

    **Job Overview**We are looking for a dedicated and experienced ICT Specialist Teacher to join our team at an 'Outstanding' Secondary School in Westminster. The ideal candidate will have a strong background in Computer Science and excellent teaching skills.The school offers a supportive environment with a talented team of Science Teachers and opportunities...


  • London, Greater London, United Kingdom Nexere Consulting Full time

    Job OverviewNexere Consulting seeks a seasoned ICT Infrastructure Specialist to oversee and maintain our mission-critical IT infrastructure. This role requires expertise in Windows-based networks, VMware environments, and advanced security tools.As an ICT Infrastructure Specialist, you will ensure the reliability, security, and performance of the IT systems....

  • Technical Lead

    3 weeks ago


    London, Greater London, United Kingdom 4Recruitment Services Full time

    Senior ICT Engineer Position4Recruitment Services is seeking a highly skilled Senior ICT Engineer/Designer to join their team in Preston, Lancashire.Estimated Salary: £55,000 - £65,000 per annumThe successful candidate will provide lead technical expertise in a specialist technical area and/or manage a small team of ICT Engineer/Designers and ICT Technical...


  • London, Greater London, United Kingdom Quilter plc Full time

    Job Title: ICT Systems SpecialistAbout the RoleWe are seeking an ICT Systems Specialist to join our IT Operations team in London. The successful candidate will be responsible for providing first-line technical support, troubleshooting and resolving IT incidents, and managing access securely.The ideal candidate will have a basic understanding of the ITIL...