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Mandarin/english Administrative Assistant

4 months ago

Manchester, United Kingdom UKEC Full time

**Job Title**: Mandarin/English Administrative Assistant - Prominent Education

**Contract Type**: Part-time (Initially 5-10 hours per week)

**Working Hours**: Flexible (pre-agreed)

**Location**: Manchester

**Salary**: National Minimum Wage

Job Overview:
The Operations Assistant is responsible for assisting the team with administrative tasks to facilitate smooth operations of tutoring sessions and enhance customer satisfaction.

**The key tasks include but are not limited to**:

- Uploading Tutors Articles to various platforms.
- Chasing up Lesson Feedback/System Uploads and enhancing quality.
- Managing Student and Tutor Data, Uploading to the associated platform
- Assisting the team in recruitment of new staff and participating in different stages of the recruitment process.
- Assisting with tutor onboarding - Creation of Tutor Profiles, conducting compliance calls, maintaining accurate records.
- Coordinating design and formatting of learning materials.

**Qualifications and Experience**:

- Degree or equivalent qualification
- 1-2 years of experience in tutoring
- Understanding of the UK Education system and its equivalent in China

**Skills and Competencies**:

- Excellent written and verbal communication in English.
- Ability to manage an extensive workload with frequently conflicting priorities, demonstrating strong organizational skills and attention to detail.
- Effective communication with the team and other departments to resolve complex situations.
- Highly motivated with a proactive approach to resolving issues within their remit.
- Excellent analytical, organizational, and problem-solving skills for operational performance
- Initiative to develop and improve services.
- Attention to detail, diligence, responsibility, and approachability
- Teamwork spirit with great potential for development
- Flexibility, adaptability, and the ability to work both independently and as part of a team

**Job Type**: Part-time

**Salary**: £10.18-£10.42 per hour

Expected hours: 5 - 10 per week

**Benefits**:

- Casual dress
- Flexitime

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Administrative: 1 year (preferred)
- Translation: 1 year (preferred)

**Language**:

- Mandarin (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Manchester (required)

Work Location: In person

Application deadline: 31/03/2024