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Business Lead Personal Assistant

4 months ago

Redhill, United Kingdom NHS Professionals Full time

**Job Title**: Business Lead Personal Assistant

**Trust Location**: Surrey & Borders Partnership NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Surrey & Borders Partnership NHS Foundation Trust would love to hear from you

**About the Trust**

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and north east Hampshire.

We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.

**What you’ll be responsible for**:

- Accountable to the General Manager, supporting the comprehensive day to day management of the team, supporting the management of heavy and complex diary commitments, ensuring the smooth running of the office and workflow whilst transacting urgent materials proactively and effectively.
- Oversight of all administrative aspects of the General Manager and Senior leads. To act as part of the senior management team for the relevant service providing and receiving highly complex, personal and sensitive information, using reassurance and influencing skills to manage communications sensitively with staff, partners and stakeholders, families and young people who use our services.
- To be the first point of contact for callers to the General Manager and Senior leads, managing internal and external enquiries and to present complex information succinctly in a range of formats, including verbally and through use of technology and re-directing these as appropriate.
- Responsible for overseeing the accurate and timely completion of information on the clinical record that can be populated by team administrators. This may include demographic information and functionality such as out coming appointments in accordance with the agreed Standard Operational Procedures.

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills are required with experience in managing internal and external relationships.
- Be responsible for the management, overall supervision, initiation and embedding of effective business processes.
- Experience in supporting senior management.
- RSA 3 in typewriting or equivalent demonstrable competence
- **Depending on the Trust, you may require variable additional certification and skills.**_

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £17.69 per hour

Schedule:

- Monday to Friday

Application question(s):

- Are you a proactive, on-the-ball Personal Assistant who loves diary and