Senior HR Administrator

5 months ago

London, United Kingdom Fortius Full time

**Job Overview**

The Senior HR Administrator plays a crucial role in managing the day-to-day operations of the HR department, acting as the backbone for all HR functions.

**Dimensions**

Reporting the HR Director, the Senior HR Administrator supports the HR department in ensuring the smooth and efficient management of HR-related tasks within Fortius Clinic. The incumbent plays a key role in administering HR policies and procedures, works closely with the payroll team to ensure accurate payroll data, maintain all HR related administration. The incumbent will support the HRBP and recruitment function on an ad hoc basis (employee relations, recruitment administration and HR compliance).

**Key Performance Indicators**

HR Function Transformation KPI’s to be agreed with the incumbent. Post transformation period, typical KPI’s will include;
- Employee Satisfaction Score
- Employee turnover rate
- HR Operational Efficiency
- Compliance Rate with HR Policies
- Benefits Utilisation Rate

**Responsibilities**

**- Administration / Record-keeping**:

- Responsible for all HR Administrative related activities. Maintaining current HR files and databases, updating and keeping employee records for payroll, benefits, and compliance purposes. Managing the filing of sensitive documents such as employment contracts and performance reviews.
- **Reporting**:

- Preparing reports related to HR activities (headcount, sickness absence, turnover etc).
- **Payroll and HRIS Management **- Assisting with payroll processing by providing relevant pay related data (absences, overtime, leave etc), in collaboration with the Payroll Team (Moorepay) and the finance department. Maintaining HR information systems (Sage / Salesforce) for record-keeping and reporting purposes.
- **Benefits Administration**:

- Managing the administration of Fortius employee benefits (PMI, Perkbox, Nursery Benefits etc).
- **Medical Registration / Compliance **-This involves the maintenance of records, preparing for audits, and staying updated with all relevant changes from a compliance perspective.
- **HR related query handling **- Daily monitoring of the HR Helpdesk mailbox, responding to relevant HR administrative related queries and directing queries to the appropriate individuals within the HR team.
- **Onboarding and Offboarding of employees**:

- Facilitating the onboarding process for new employees in collaboration with the recruitment function and in line with standard operating procedures and processes. Conducting induction sessions, ensuring new hires are familiar with company policies and procedures. Responsible for all employee offboarding activities as per standard operating procedures.
- **Employee Engagement and Retention**: Supporting the development of strategies to keep employees engaged and satisfied with their work, which could include feedback surveys and recognition programs.

**- HR Projects** - Assisting with the development and coordination of any HR related changes (policies, process, system and procedures etc). Support the planning and execution of special events like organisation-wide meetings, employee recognition events etc.
**- General HR team Support where required**:

- Training and Development**, **Employee Relations**, **Performance Management.

**Key Competency Requirements**
- **HR Policies and Procedures** - Support the ongoing maintenance of HR policies, procedures, and best practices. This includes understanding labour laws and compliance requirements.
- **Compensation and Benefits** - Understanding of compensation structures, benefit programs, and reward strategies.
- **HR Information Systems (HRIS)**: Proficiency in using HRIS (preferably Sage / Salesforce) and other HR-related software for data management, reporting, and analytics to support HR decisions and improve processes.
- ** Communication and Interpersonal Skills** - Excellent communication skills, both written and verbal, are crucial. This includes the ability to listen, negotiate, and persuade, as well as build and maintain positive relationships with employees at all levels.
- ** Problem-Solving and Decision-Making** - Ability to analyse situations, identify problems, and develop practical solutions. This also involves making informed decisions that benefit both the employees and the organisation.
- ** Ethics and Confidentiality** - High ethical standards and the ability to handle sensitive information confidentially and professionally.
- ** Legal Compliance - **Knowledge of labour laws and HR regulations.
- ** Data Analysis - **Ability to analyse HR metrics for decision-making using Excel and other analytical tools.
- ** Adaptability - **Being flexible in response to changing HR needs.
- ** Business Acumen - **Understanding the organisation's industry and goals.
- ** Project Management - **Skills in managing HR projects, from planning and coordination to execution and evaluation.
- Excellent **organisational and time-management skills**.
- Ability **to

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