Case Handler
3 weeks ago
As a market leading firm of LPA Receivers, we always protect the interests of lenders, making sure tenants are treated fairly while helping defaulting borrowers in finding the most appropriate solution for their individual situation.
Are you a highly motivated and organised professional with a passion for property management and delivering first-class customer service? We have an exciting opportunity for you to join our Templeton Operations department as a Receivership/Lettings Case Handler.
In this role, you will be responsible for managing a portfolio of LPA stock, providing timely recommendations on marketed stock to achieve a let/sale, and managing both client and supplier relationships. You will also be responsible for ensuring LPA processes and relevant legislation are followed at all times, and operating in line with Company standard operating procedures, RICS, ARLA, Office of Fair Trading, and Financial Services Authority.
Key responsibilities include:
- Being the go-to expert for managing a portfolio of LPA stock
- Providing recommendations that result in the best possible outcome for all parties
- Building and maintaining strong relationships with clients and suppliers
- Delivering exceptional customer service
- Achieving monthly KPIs
- Strictly adhering to Service Level Agreements
Salary Range: £22,000 - £23,000
Hours: Monday - Friday, 36.25 hours per week.
**Job Type**: Full Time.
20 days holiday entitlement, plus Bank Holidays (increases by 1 day per calendar year of service until reaching the 25 day cap).
**Salary**: £22,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Expected start date: 01/03/2023
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