Case Handler

2 weeks ago


Cardiff, United Kingdom CJCH Solicitors Full time

No Agencies

Full on-the-job training provided

**ABOUT CJCH**
- Expanding from within CJCH law firm with over 40 years of experience, the leadership team at CJCH Solicitors identified a critical gap in the market to offer global innovation and software companies the ability to protect their intellectual property rights and monitor the piracy of their software programs.
- Our Anti-Piracy and License Compliance department offers a bespoke operating solution for each of our clients which takes their individual needs into consideration to formulate a research, engagement and enforcement procedure. The consultancy identifies potential Intellectual Property (IP) infringements and manages the process of contacting the infringing party and mediating licence compliance.

**ROLE OVERVIEW**

As an Anti-Piracy and License Compliance Case Handler, you will be analysing technical data of software infringements to investigate, identify and engage with non-compliant software users to assist them in obtaining a commercial agreement to become compliant. You will be working with an international team of dynamic and motivated individuals who collaborate and share their experiences to help develop the team as a whole.

The opportunity includes extensive technical and on-the-job training for the research methodology and the tools/systems used.

**KEY COMPETENCIES AND SKILLS**
- Analytical thinking
- Attention to details (able to work with, and report on, data)
- Strong research and investigation skills (Opensource research and other methodologies to be trained)
- Professional communication skills (written and verbal)
- Negotiations and sales abilities
- Can be an entry level role, but remmuneration package negotiable based on relevant expereince (i.e. years expereince in sales, customer service, negotiation, or compliance etc.).
- Be self-motivated, show initiative and manage your own time and deliverables to meet the target;
- Work within a team and set processes to ensure efficiency;
- Identify, collate, evaluate, and analyse information from client databases and open-source information, and various other sources to produce high-quality and compelling evidence packages of non-compliant use of client licensed products;
- Work in a collaborative way with the other investigation and compliance team members, the clients, and legal representatives.

**Additional Preferences**:

- Minimum of a bachelor’s degree in any field of study, although alternative experience will also be taken into consideration.
- Not required but beneficial:

- Familiarity with 3D engineering software, including SolidWorks, SketchUp, CATIA, etc.
- Knowledge of other languages would be an added benefit

**Some of the Benefits**:

- Work in a very niche and growing industry in a job that you can be proud of.
- A flexible way of working that suits your needs (Able to skip the commute and hit your deadlines from home for some days of the week) including flexible start and finish times and the possibility to work from abroad.
- Casual dress code.
- A diverse, international and friendly work environment where you can practice your language skills (Our team are from all over the world, and speak over 21 different languages).
- A knowledgeable and high-achieving fun team.
- Opportunities for advancement and professional development.
- 20 days annual leave per year starting (with ability to grow over time) + bank holidays.
- Open plan office located in Cardiff city centre + flexibility to work-from-home (hybrid approach currently possible).

Additional language skills are always welcom, please let us know what languages your speak fluently, on your CV.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£23,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cardiff, CF10 4BY: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service: 1 year (preferred)
- Negotiation: 1 year (preferred)
- sales: 1 year (preferred)

**Language**:

- German (preferred)
- French (preferred)
- Italian (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 07/04/2023



  • Cardiff, United Kingdom Connells Group Full time

    Conveyancing Direct are part of the Connells Group which is one of the largest and most successful estate agency and property services providers in the UK. We are looking to recruit a Trainee Remortgage Case Handlers to join our team in our Cardiff office. This would suit a person with a background of working in a Remortgage/Conveyancing, however this is...

  • Case Handler

    1 month ago


    Cardiff, United Kingdom Templeton LPA Full time

    As a market leading firm of LPA Receivers, we always protect the interests of lenders, making sure tenants are treated fairly while helping defaulting borrowers in finding the most appropriate solution for their individual situation. Are you a highly motivated and organised professional with a passion for property management and delivering first-class...

  • FULLY REMOTE

    1 week ago


    Cardiff, United Kingdom Love Success Recruitment Full time

    Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project. These roles will be fully remote opportunities for a period of 3 months. You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Cardiff - ARDSQ831341 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and Responsibilities** -...


  • Cardiff, United Kingdom Admiral Full time

    **Closing date** **04/06/2024** **Household Claims Large Loss Claims Handler** Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of...


  • Cardiff, United Kingdom Admiral Full time

    Closing date04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.Main Duties and ResponsibilitiesThe...


  • Cardiff, United Kingdom Admiral Full time

    Closing date 04/06/2024 Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000. Main Duties and...


  • Cardiff, United Kingdom Admiral Full time

    Closing date 04/06/2024 Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000. Main Duties and...


  • Cardiff, United Kingdom Admiral Insurance Plc Full time

    Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £,. Main Duties and Responsibilities The Large Loss handler...


  • Cardiff, United Kingdom Admiral Full time

    Closing dateThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within...


  • Cardiff, United Kingdom Admiral Full time

    Closing dateThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within...


  • Cardiff, Cardiff, United Kingdom AMR - Specialist Property Recruiters Full time

    Exciting hybrid opportunity in the Cardiff area to join the world of property (full training given), with a large organisation offering scope for career progression within the company and starting salary of £23,000 rising to £25,000 after probation period. You will be working in their office in Cardiff four days a week Monday to Thursday and one day from...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom HR GO Recruitment Full time

    My client, a leading claims handling specialist is looking for an experienced **Claims Handler** to join them, specialising in Subsidence. This is a hybrid role - with at least 3 days in the Cardiff office. You should have a proven track record and experience in handling subsidence claims from start to finish. You will focus on leading the customer through...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom HR GO Recruitment Full time

    My client, a leading claims handling specialist is looking for an experienced **Claims Handler** to join them, specialising in Subsidence. This is a hybrid role - with at least 3 days in the Cardiff office. You should have a proven track record and experience in handling subsidence claims from start to finish. You will focus on leading the customer through...


  • Cardiff, Cardiff, United Kingdom Vermelo RPO Full time

    Looking for your next step in Large Loss Claims within Motor insurance?We're looking for experienced handlers to come join our growing team and Pro-actively handle a portfolio of motor claims consisting of mainly bodily injury claims with a value up to 500,000What will you do on a day-to-day basis?Controlling claim cost by achieving most economical...


  • Cardiff, United Kingdom Admiral Insurance Plc Full time

    Serious Injury Team (Grade C/B ) Solicitor / Case Handler / Paralegal An exciting opportunity has arisen for a Grade C/B fee earner within the Serious Injuries Team at Admiral Law. This is a chance to be part of a growing department, within a market-leading firm. The cases in SIT are challenging but rewarding, supporting seriously injured clients to...


  • Cardiff, Cardiff, United Kingdom Admiral Full time

    Closing date06/05/2024Do you want to work for a multi-award-winning business, where we put your career and development first? If this sounds like you, we have a fantastic opportunity for you to join our Subsidence Claims team here at AdmiralAs a Subsidence Claims Handler, you'll play a vital role supporting our customers and working with our expert,...


  • Cardiff, United Kingdom FaulknerScott Full time

    // Insurance Claims Handler // Cardiff // £21-26K // Hybrid // Are you currently working in Insurance and looking for an opportunity to take your skills to a growing business with plenty of opportunity to progress? Do you want to be part of a team that offers industry leading customer service? I'm working with one of Cardiff's up and coming insurance...


  • Cardiff, United Kingdom FaulknerScott Full time

    // Insurance Claims Handler // Cardiff // £21-26K // Hybrid // Are you currently working in Insurance and looking for an opportunity to take your skills to a growing business with plenty of opportunity to progress? Do you want to be part of a team that offers industry leading customer service? I'm working with one of Cardiff's up and coming insurance...


  • Cardiff, United Kingdom Exchange Street Claims & Financial Services Full time

    Our client, a leading global claims management company, are looking to recruit Motor Claims Handlers to work remotely from home. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process claims from cradle to grave in accordance with principles and procedures, and to maintain files within service...